Sr. Training & Education Administrator

Sr. Training & Education Administrator

JOB SUMMARY: As the Sr. Training & Education Administrator, this role will own the coordination and execution of our continuing education, including hands-on design, inventory management, and logistics. It will interface with doctors, our key experts as well as with internal teams to ensure that our programs are a success. Occasionally this role provides on-site support for our programs at our education hubs in Las Vegas, Ft. Lauderdale, and Chicago, as well as live surgery programs in various locations.

ESSENTIAL DUTIES:

• Collaborate with speakers to create hands-on activities for core and regional courses, including planning yearly and quarterly product needs.
• Lead course planning meetings to finalize products and logistics before each event.
• Maintain accurate hands-on product and equipment lists for all courses.
• Own and lead the inventory management process, including inventory tracking and request platforms.
• Maintain accurate records of incoming and outgoing inventory, managing shipments and troubleshooting.
• Own and lead the coordination and distribution of products samples, models, literature, hands-on materials, and demonstration materials for educational events, ensuring timely delivery and that items are complete and in working order.
• Gather and ship materials and products for all courses and process Inventory Material Request (IMR)/SAP forms when necessary.
• Support with submission and routing of marketing and SKU creation.
• Coordinate supplies and inventory for all hands-on lectures for any core curriculum, regional, or Heartland/Smile Brands courses, acquiring and shipping product in Thousand Oaks/Pomona facility as needed.
• Assist with updating and reporting data analysis for educational courses.
• Assist in the coordination of hands-on education for DSO or group practice clients (i.e., Lunch-and-Learns, evening programs, regional meetings, DSO annual meetings etc.); maintaining and adhering to budgetary guidelines.
• Assist/support necessary Implant Direct-supported Tradeshows, including DSO. Coordination material support for all events, coordinating literature, models and any support materials needed.
• Maintain a thorough knowledge of all Education course curriculums, course structures, itineraries, and scheduling.
• Negotiate with vendors for cost savings of course hands-on materials.
• Process purchase orders and invoices for EDU vendor payment.
• Set up, research, negotiate vendor proposals for offsite regional education events/meetings.
• Onsite support for education and training events as needed (maximum 25% travel)
• Support with other miscellaneous education activities.
• Maintain professional communication with key experts and leaders in the field to ensure alignment for hands-on courses.

Onsite support at courses and events (as needed):

• Attend Implant Direct education core curriculum courses as needed to act as on-site support for doctors, including managing the hands-on portion of the course.
• Prepare, distribute, and clean up the 'hands on' portion of the course to facilitate the doctor's learning.
• Set up and clean up for on-site events, including food and beverage ordering and audio-visual needs.
• Maintain course roster and ensure doctors have'signed in' for CE credit.
• Distribute and collect course surveys at the end of the course.
• Provide customers with precise Education offering information and sell appropriate promotions at the course.
• Ensure product for hands on courses is returned to Implant Direct headquarters in Thousand Oaks and checked in appropriately. For courses in Las Vegas, ensure that product is properly cleaned and returned to storage for use at the next course.

Job Requirements:

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Associate degree or equivalent combination of education & experience
• 2+ years' experience in clinical education, event coordination, sales or other commercial functions, and/or inventory management
• Experience in the dental implant field is a plus.

TRAVEL:

• Requires ability to travel up to 25% for onsite support in education and training events.

LANGUAGE SKILLS: Ability to read and interpret documents, such as operating procedures, general instructions, employee handbook, company policies and departmental procedures, etc. Ability to write routine reports and correspondence.

OTHER SKILLS and ABILITIES:

• Action oriented with a strong sense of urgency.
• Must be extremely organized, detail oriented and able to meet deadlines in a fast-paced environment. The ability to prioritize and multi-task is a must.
• Strong critical thinker with a track record of problem-solving
• Must have solid knowledge of Microsoft Word, Excel and Outlook.
• Ability to deal professionally and sensitively with a diverse audience and a wide range of contacts on different levels.
• Must have the ability to keep matters of business discrete and confidential.
• Must present a professional image, maintain a positive outlook, be a self-starter, take initiative, be dependable and take pride in work product.

Target Market Salary Range:

$30.70 - $37.50 per hour

Operating Company: Implant Direct

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.