Customer Service Wellness Representative Location: TX-Round Rock-78665 Post Date: 05-29-23

Benefits Wellness resources Bonus based on performance Employee discounts Free uniforms Training & development Benefits/Perks A competitive hourly wage, plus bonus opportunities Great working hours M-F 10-7, Sat 9-5, Sun 11-5 Casual Dress-code Fun, wellness-focused work environment with a positive team culture Access to wellness services and products Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities Serve as a knowledgable expert on Restore wellness products and services Providing a valuable guest experience through personalized care plans, and developing strong relationships with our members Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process Onboarding new clients - completing medical waivers and creating profiles in our point-of-sale system Conducting tours and recommending service packages and memberships, and current promotions Educating clients on Restore services, including medical benefits, precautions, and at-home care Performing opening and closing procedures, including cleaning Assisting mangers with any special projects and events Maintain a safe, clean and secure environment for all guests and employees Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions Qualifications You’re passionate about health and wellness and love to learn about our industry! Possess a positive, growth minded outlook on your career. Eager to be part of our mission in "helping clients do more of what they love". You have at least 2 years of customer service and/or sales experience in a retail environment. Working weekends doesn’t bum you out. Weekend shifts are required. Communication and team collaboration are some of your strong suits. You either hold or are working toward a degree in kinesiology, exercise science, nursing or a related field or have relevant work experience. #J-18808-Ljbffr Restore Hyper Wellness - RHWS022