Wellness Product Advisor

Job Description

Job Description

Wellness Product Advisor

Department: Retail & Sales
Hours: Part-Time or Full-Time

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At Hansen’s Pool & Spa, we believe wellness begins at home. As a Wellness Product Advisor, you will work directly with customers who are considering a pool, hot tub, or sauna for their home. This is a relationship-driven sales role focused on guiding customers through one of the most exciting investments they’ll make for their family and lifestyle.

This is not high-pressure retail. It is consultative, educational, and centered on helping customers choose the right product to enhance their home and overall wellness.

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• Communicate directly with customers in-store, by phone, and digitally
• Guide customers through product options including pools, hot tubs, and saunas
• Educate customers on features, benefits, maintenance, and long-term ownership
• Build and maintain strong customer relationships
• Follow up consistently throughout the decision-making process
• Close sales and manage documentation accurately
• Promote after-market products including water care, accessories, and upgrades
• Coordinate with service and installation teams to ensure a seamless customer experience
• Maintain detailed customer records and sales pipeline activity

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• Confident and comfortable discussing high-value purchases
• Naturally relationship-oriented and personable
• Organized and self-motivated
• Strong communicator with excellent listening skills
• Sales-driven with a desire to influence your income through performance
• Available to work weekends on a rotating schedule
• Experience in retail sales, customer-facing roles, or commission-based environments is preferred but not required. We will train the right person.

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• $18/hour base pay
• Commission on product sales
• On-target earnings typically range from $26–$40 per hour, based on performance
• SEP Retirement*
• Paid Time Off*
• Medical, Dental & Vision Insurance /*
• Employee product discounts

*Waiting period may apply
**Full-Time employees only

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We are a locally owned family business serving our community since 1982. Our team values integrity, education, and creating exceptional customer experiences. When you succeed, our customers succeed — and that is what drives our culture.

If you enjoy helping people invest in their homes, improve their wellness, and create spaces where memories are made, this role is for you.

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