Sr. Implementation Manager

Senior Implementation Manager

This role is based in San Francisco and requires working in the office five days per week alongside the team.

Our Story

Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.

What You'll Do

• Lead the most complex and high-impact customer implementations from kickoff through go-live

• Guide customers through configuring the platform to align with their accounting workflows, financial reporting structures, and operational processes

• Oversee complex financial data migrations from ERP, GL, and related financial systems while ensuring data accuracy

• Lead testing and validation of financial workflows, reporting outputs, and system configuration

• Identify risks or financial/data discrepancies early and drive solutions to keep implementations on track

• Serve as a senior point of contact for customers and an escalation resource for Implementation Managers

• Partner closely with Product, Engineering, and Customer Experience teams to resolve complex workflow or technical challenges

• Contribute to improving implementation playbooks, migration approaches, and internal best practices

• Ensure a smooth transition to Customer Experience or Support after go-live

What Success Looks Like

• Customers successfully launch with core financial workflows and reporting fully operational

• Complex financial data migrations reconcile accurately after implementation

• Implementations stay on schedule with minimal rework or escalations

• Implementation Managers have support when navigating challenging customer situations

• Improvements to implementation playbooks and processes that strengthen how the team operates

What We're Looking For

• Strong experience leading complex software implementations or financial system deployments

• Deep understanding of accounting processes and financial workflows (GL, close, reporting, reconciliations)

• Background in accounting, finance, consulting, or financial systems implementation (CPA strongly preferred)

• Experience working with ERP or financial systems such as NetSuite, SAP, QuickBooks, Sage, or Oracle

• Comfort managing complex data migrations, system configuration, and financial data validation

• Excellent communication and interpersonal skills with the ability to work effectively with finance stakeholders, technical teams, and customers

• Ability to mentor and guide team members while leading complex implementations

• Ability to manage multiple complex projects in a fast-paced environment