Dental Office Assistant - Business Assistant

Janesville Family Dental Care is looking for a Front Office Assistant to join our team. Open to training! Working Schedule: Monday to Thursday 7:30 am to 5:00 pm, Friday 8:00 am to 2:00 pm. About Janesville Family Dental Care Janesville Family Dental Care is a unique office in the community, serving patients with care and dedication. Join a 7 person team that thrives on collaboration, communication, and community. Located at the corner of Hwy 26/Milton Avenue & Humes Rd./Hwy 14, in front of K‑Mart. Challenging, collaborative, and fast‑paced team. More about the role Greet and welcome patients as they enter the office to create a great first impression. Manage front‑office duties, including answering phones, checking office mail and e‑mail, communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage. Post insurance and patient payments and process accounts receivable. Review treatment plan fees and payment options with patients. Partner with providers and the team to implement Heartland Dental systems to optimize office potential. What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off). Front‑loaded education and training, providing you the opportunity to develop to your full potential. Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential. Access to on‑demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment. Excellent communication and organizational skills. Position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training will be required; individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Dentrix or other dental software experience. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in‑person) periodically throughout the year. Tuberculosis (TB) test required for new hires in dental office positions. Not applicable in FL & TN. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr Heartland Dental LLC