Assistant Store Manager

divh2Assistant Bakery Operations Manager/h2pThe Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently./ppThis role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed./ph3Key Responsibilities:/h3ulliOperational Execution/liliExecute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists/liliMaintain strict adherence to product quality, cleanliness, food safety, and guest experience standards/liliSupport ordering, inventory accuracy, and shrink control/liliAssist in schedule creation and labor execution to meet operational targets/liliTalent Team Development/liliSupport recruiting, interviewing, onboarding, and training of new staff/liliDeliver consistent coaching and real-time performance feedback/liliHold team members accountable to standards while reinforcing a growth mindset culture/liliEnsure onboarding and training programs are executed to company standards/liliLeadership Ownership/liliManage bakery operations independently in the absence of the BOM/liliModel urgency, accountability, and operational discipline/liliPartner with BOM and Area leadership to identify operational gaps and implement solutions/liliMaintain continuity of operations during leadership transitions or staffing shortages/liliOther duties as assigned/li/ulh3What Success Looks Like:/h3pAble to independently execute all BOM-level administrative and operational tasks/ppBakery is fully staffed, trained, and operating at high standards/ppStrong culture of accountability and consistency/ppActs as a reliable operational leader during any coverage scenario/ppDemonstrates clear readiness and upward mobility toward a BOM role/ph3Qualifications Experience:/h3p1+ year leadership experience in restaurant, retail, or hospitality operations/ppStrong operational discipline and attention to detail/ppAbility to coach and develop hourly team members/ppComfortable working in fast-paced, high-volume environments/ppAbility to perform all bakery roles during peak business periods/ppStrong communication and problem-solving skills/ph3Sweet Position Perks:/h3pCompetitive pay + bonus eligibility: $20.00 - $22.00/hr/ppMedical, dental, vision pet insurance/ppPaid vacation + wellness days/ppCareer development pipeline into BOM leadership/ppFree cookies every shift/ppFun, fast-paced team culture/ppOur sweet MIT perks compensation:/pulliMarket competitive hourly compensation/liliEligibility for end of period store bonus/liliExcellent comprehensive benefits 1st day of the month after 60 days of employment/lili$ 25.00 monthly cellphone stipend/lili10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness/liliJob stability with a rapidly growing and reputable company/liliAchievable growth/promotion opportunities/liliYou get to work in a fun, exciting team environment/liliFREE cookies with every shift!/li/ulpWhat will I do as a MIT with Insomnia Cookies?/pulliPerform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present./liliSupervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries./liliLead new hourly staff onboarding and initial training./liliConduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the managers absence./liliSupport Store Ops Manager with ordering, inventory control and scheduling./liliHold staff accountable to Insomnia Cookies standards (baking, uniform, company policies, etc.)./liliUpselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service./li/ulpDesired skills/experience:/pulliAt least 1 year of experience in a supervisory role within a restaurant or retail store/liliPrior experience conducting in-person interviews of hourly support staff/liliPrior Point of Sale (POS) systems experience/liliAbility to utilize MS Office, Word and our Applicant Tracking System/liliAbility to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)/liliMust be 18 years of age or older and have legal eligibility for employment in the United States/li/ulpAbout us:/ppInsomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnias warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, sweet-easy concept as the brands flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly Imagining Whats Possible!/p/div