Data Center Technician I

Job Description

Job Description

Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.

At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity.

Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.  

Job Summary: The Data Center Technician I is responsible for supporting the installation and deployment of data center infrastructure in colocation, enterprise, regional, and hyperscale environments. This role focuses on basic installation activities including cable pulling, routing, rack power installation, and supporting infrastructure deployments for new builds, expansions, and MACD (Moves, Adds, Changes, and Decommissions) projects. The Technician I works under direct supervision while developing technical installation skills and knowledge of data center standards.

Essential Duties and Responsibilities: 
•    Assist with installation of server cabinets, network racks, ladder rack, bracing, and containment systems
•    Pull, route, secure, and dress copper, coax, and fiber optic cabling according to installation standards
•    Assist with installation of Cat6/6A, MPO, fiber trunks, patch panels, splice trays, and cable enclosures
•    Install and support basic rack power components including rPDUs and cable whips
•    Support installation of overhead ladder rack, basket tray, and fiber trough systems
•    Perform cable labeling and maintain basic installation documentation
•    Assist with grounding and bonding activities
•    Perform basic fiber cleaning and inspection activities
•    Follow engineered drawings, installation manuals, scopes of work (SOW), and methods of procedure (MOPs)
•    Maintain clean and organized work areas, including proper housekeeping of tools, materials, and installation debris
•    Use hand tools, drills, and basic installation equipment safely and effectively
•    Support QA/QC punch list completion under supervision
•    Follow all Company safety policies, customer site requirements, and established safe work practices at all times
•    Accurately complete and submit timecards and other required administrative records in a timely manner
•    Travel regularly to job sites, which may include overnight stays 
•    Other duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education: High school diploma, general education degree (G.E.D.), or related trade school education

Experience:
•    Two years or less experience in telecommunications, structured cabling, construction, or data center environments preferred 
•    Must have or obtain and maintain OSHA 10 Construction Training Card
•    Must have or obtain and maintain First Aid and CPR Certification

Technical Skills:
•    Computer and Microsoft Office proficiency 
•    Basic understanding of structured cabling systems and installation practices 
•    Familiarity with copper and fiber optic cable types including Cat6/6A, MPO, LC, SM, and MM fiber preferred 
•    Basic understanding of cable routing, bend radius, and labeling practices 
•    Ability to use hand tools, power tools, and basic testing equipment 
•    Ability to read and follow basic floor plans and installation instructions 

Soft Skills:
•    Consistently demonstrates reliability, punctuality, and a strong commitment to completing work safely, efficiently, and to a high standard of quality 
•    Works effectively with team members, follows directions, and supports a positive and collaborative work environment 
•    Strong attention to detail 
•    Identifies and communicates issues clearly with team members and/or foreman 
•    Ability to work in fast-paced deployment environments

Physical Requirements: 
•    Must be able to pass pre-employment screening that includes background and drug testing
•    Must have a valid driver’s license and a driving record that meets Company requirements
•    Ability to lift and carry up to 50 pounds regularly 
•    Ability to stand, bend, climb, and work overhead for extended periods
•    Ability to safely use ladders, lifts, and power tools 
•    Ability to work in active construction and live data center environments
•    Ability to wear the required personal protective equipment (PPE)
•    Ability to work long and unpredictable hours and flexible schedules, including nights and weekends as required 
•    Ability to travel regionally and nationally up to 75% of the time 

Employee Benefits:

At InfraServices, taking care of our people is a top priority. That’s why we’ve built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we’re committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.

Medical, Dental, & Vision Benefits: We've got your health covered.
Short- & Long-Term Disability Benefits: Protection when you need it most.
Company Paid Basic Life Insurance: Additional voluntary benefits are available.
Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
Wellness Program: Resources and programs designed to support your overall health and well-being.
401(K) with Company match: Building your financial future with us.
Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.
Paid Parental & Paid Maternity Leave: Supporting your family is our priority.
Military Differential Pay: Income protection for employees serving in the military.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses.
Legal Assistance: Affordable legal support for employees.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.