Senior Workforce Analytics & Power BI Specialist
WM
WM is seeking an experienced professional to enhance our Customer Experience through advanced Workforce Management reporting and analytics. You will create automated reporting solutions using Power BI, SQL, and Excel, contributing to operational performance and data-driven decision-making. The role requires collaboration with various teams to integrate data and generate insights, focusing on service levels and productivity metrics. Strong problem-solving, communication skills, and relevant experience in contact center analytics are essential. #J-18808-Ljbffr WM
Vacancy posted 4 days ago
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