Senior Salesforce Administrator

Senior Salesforce Administrator

We're partnering with our long-term client to hire a Senior Salesforce Administrator who wants more than just ticket volume and maintenance work. This is a high-impact role inside a complex, enterprise Salesforce environment where you'll own the day-to-day, but also shape what comes next. Optimizing workflows, stabilizing a high-usage platform, and building smarter, scalable solutions across Sales, Service, and Field Service. If you're the kind of admin who enjoys digging into messy problems, improving how work actually gets done, and being the go-to escalation point when things break, this is your lane.

Senior Salesforce Administrator St. Paul, MN

The Sr. Salesforce Administrator will support the day-to-day operations and ongoing enhancements of our Salesforce platform. This certified professional will be responsible for user support, data integrity, platform maintenance, and configuration using Salesforce's declarative tools. They should be able to thrive in a fast-paced environment where they find solving problems, improving processes, and resolving a steady flow of cases both expected and rewarding. Onsite role in St. Paul, MN $110-125k DOE Benefits:

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability Employer Paid
• Short-Term Disability Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

Role & Responsibilities:

• Manage user access, roles, profiles, permission sets, and sharing rules in accordance with governance and security standards.
• Configure and maintain Salesforce objects, fields, page layouts, validation rules, and automation using Flow and other declarative tools, designing scalable solutions that align with established platform standards.
• Troubleshoot and resolve user issues and Salesforce Cases promptly, demonstrating curiosity and a strong investigative mindset to diagnose root causes and close a high volume of Cases efficiently.
• Serve as a technical escalation point for complex Salesforce issues, applying advanced problem-solving skills to identify and resolve system challenges.
• Participate in Agile delivery processes, including backlog refinement, sprint planning, and sprint reviews, contributing technical insight and helping ensure user stories are implemented effectively.
• Maintain accurate system documentation, metadata tracking, and configuration change logs to support transparency, governance, and long-term maintainability.
• Support testing, deployment, and post-release validation of new functionality, platform updates, and integrations as part of the Salesforce Software Development Life Cycle (SDLC).
• Partner with business stakeholders to translate requirements into effective Salesforce solutions that improve usability, operational efficiency, and system reliability.
• Provide mentorship and technical guidance to Salesforce Administrators, supporting knowledge sharing and configuration best practices across the team.
• Monitor system performance, recommend optimizations, and proactively identify opportunities to streamline automation, improve system stability, and enhance the user experience.
• Stay current with Salesforce platform releases and recommend features or enhancements that align with business needs and platform strategy.
• Other duties as assigned.

Required Skills & Experience:

• 57 years of hands-on Salesforce administration experience in a complex, enterprise Salesforce environment.
• Advanced proficiency designing declarative automation using Salesforce Flow, including record-triggered, screen, and scheduled flows, with strong experience configuring the Salesforce data model, security model, validation logic, and related platform capabilities.
• Strong knowledge of Sales Cloud, Service Cloud, and Salesforce Field Service, including configuration, optimization, and end-user support in operational environments.
• Strong understanding of Salesforce platform architecture, including the data model, security model, automation design considerations, and platform limitations.
• Demonstrated ability to investigate and resolve complex system issues, applying strong troubleshooting and root-cause analysis skills while maintaining clear documentation of solutions and system changes.
• Experience designing and implementing scalable Salesforce solutions in collaboration with cross-functional teams including IT, Sales, Operations, Finance, and Business Process Management.
• Experience working within Agile delivery environments, including participation in backlog refinement, sprint planning, sprint reviews, and iterative release cycles using Scrum or Kanban frameworks.
• Familiarity with Salesforce release management and the Software Development Life Cycle (SDLC), including testing, deployment support, and post-release validation in collaboration with DevOps teams.
• Strong communication skills with the ability to translate technical concepts into clear business language for stakeholders across the organization.
• Must have the ability to effectively read, write, and communicate in English with employees and customers.
• Must be able to communicate with all levels of the business.
• Salesforce Certified Platform Administrator certification, required
• Salesforce Certified Platform Administrator II certification, preferred.
• Advanced Field Service Accredited Professional certification, preferred.
• Salesforce Certified Platform App Builder, preferred.
• Working knowledge of Salesforce DevOps tools (e.g., Gearset).
• Proficiency with Microsoft Office 365, Teams, and SharePoint for documentation and collaboration.

About Versique

Versique: /ver-seek/adj. being both versatile and unique; n. a high-performance recruiting firm specializing in executive leadership search, direct hire, and interim hiring solutions.

Versique Executive, Professional, & Interim Recruiting is a locally owned and operated hiring and placement firm based in the Twin Cities of Minnesota. With specialized practice areas across our three divisions, Versique delivers tailored expertise to a wide range of industries. What sets us apart is our team of recruitersseasoned professionals who have worked in the very fields they now hire for, providing unmatched industry insight and connections.

We believe people are more than resumesthey are transformative, unlocking the potential for organizational growth and success.

Versique is proud to be an award-winning company, earning recognition on the Inc. 5000 list of fastest-growing private companies and the?Minneapolis-St. Paul Business Journal's Fast 50 list for 2023. We are also consistently recognized as a Star Tribune Top Workplace and were named a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal.

Let's find your people, together.

Versique is an equal-opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.