Inside Steel Sales Rep- Raco Steel at Compass Business Solutions, Inc. Markham, IL

Inside Steel Sales Representative Are you looking for a good long-term opportunity to join an established, high-quality steel processing company with a reputation for high quality products? Are you an outside-the-box thinker with a hunger for success? We are looking to expand our reach with an experienced Inside Steel Sales Representative to assist our Vice-President of Sales in maintaining and increasing our business. In this role, you will work closely with critical cross‑functional teams to optimize sales at Raco to achieve significant growth goals. Who we are Raco Steel Company, which has been in business for over 70 years, is a successful, family‑owned steel processing and distribution company based in the South Suburban Chicago area. We maintain strong relationships with the United States' leading steel mills and supply a large, diversified customer base of manufacturing companies across many industries with a wide variety of quality flat‑rolled steel products. Who we seek As a member of our Steel Sales Team, we seek someone with experience working with flat‑rolled steel products. You will be responsible for growing our business by selling our value‑added steel products, such as precision‑cut steel blanks, leveled sheets, slit and master coils. As an Inside Sales Rep, you would be responsible for completing sales orders by prospecting for new clients, identifying client needs, and providing guidance about products needed by wholesalers and manufacturers in the steel industry. This is a results‑oriented role where you will be generously rewarded for your success, managing your accounts, and contributing to the company's growth from an individual and team perspective, as we continue to achieve new milestones. Our Inside Sales Rep should enjoy strengthening and cultivating professional relationships with our current and new customers. There will be strong financial incentives for achieving the company's growth targets. What you will do Manage and expand the company’s existing accounts, consistently prospecting, identifying, and developing new business opportunities by following up regularly over the phone, with emails, and visits. Represent the company in a positive and professional manner and actively focus on building strong professional relationships with our customers throughout the sales process. Respond promptly to inbound new sales leads and quote our products and services capabilities to existing and potential new customers in a timely manner. Oversee and ensure successful fulfillment of orders, working closely with finance, production, and logistics. Interact directly with customers to provide regular status updates and fulfill service needs. Understand customer needs and processes, coordinate the timely shipping of our products, and oversee the customer feedback process to improve customer service and satisfaction levels. Manage customer claims promptly, up to and including satisfactory resolution of their claims. Resolve objections in a favorable manner to close a sale and/or position Raco to receive new sales opportunities in the future. What you need Excellent interpersonal, communication, and customer service skills. Self‑motivated, highly organized, and able to manage your own time effectively and work autonomously to achieve results. Strong track record of developing long‑term relationships. Proficient in MS Excel, Word, etc. Basic knowledge of Customer Relationship Management software (CRM). At least 5 years of experience in the Steel Industry. Some travel up to 25%. Compensation: $50,000.00 - $70,000.00 per year, plus a potential discretionary year‑end bonus of up to 20% based on the company's profitability and your evaluated performance during the year. For consideration, please submit your resume. All responses and interviews will be held in the strictest confidence. Benefits Summer hours 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Monday through Friday schedule, no weekends #J-18808-Ljbffr Compass Business Solutions, Inc.