Quality Supervisor

COMPANY DESCRIPTION

Impact Housing (IH) is a vertically integrated modular design-builder and developer headquartered in Southern California.

Our mission is to continuously evolve the world's most sophisticated and efficient housing delivery system. We pursue this mission by reimagining every element of how multifamily projects are designed, manufactured, and built-driving down costs, shortening schedules, and expanding access to high-quality housing for the people who need it most, whether through LIHTC or unsubsidized projects.

To date this decade, the IH team has built or is actively developing close to 1,500 modular units demonstrating a scalable, repeatable path to affordability. With the capability to produce approximately 1,000 units per year today, IH is expanding to meet growing demand in San Diego, Los Angeles, and beyond.

We are now entering the next stage of our growth and strengthening every team across the company to achieve our next set of goals. We plan to manufacture and build more than 10,000 units through 2030. To accomplish this, we are implementing the Lean Standard Model company-wide; deploying AI at every level of the company; and positioning IH as a national thought leader in modular development.

The foundation for our success is firmly in place. Join us as we scale our operations, transition into a higher-capacity manufacturing facility powered by smart automation and robotics, expand our production capacity by more than 3x in the Western U.S., and prepare for future national growth.

POSITION SUMMARY

The Quality Supervisor leads the Quality Control team within our modular home manufacturing facility, ensuring products meet company, regulatory, and customer quality standards.

This hands-on role is responsible for supervising inspectors, managing inspection programs, driving root cause analysis and corrective actions, implementing Lean quality initiatives, and partnering closely with Production and Engineering to continuously improve manufacturing quality.

KEY RESPONSIBILITIES

• Lead, coach, and develop a team of Quality Control Inspectors.
• Schedule daily inspection activities to support production goals.
• Manage inspection plans, quality documentation, and non-conformance resolution.
• Approve final product release for shipment.
• Lead root cause investigations and corrective/preventive actions (CAPA).
• Facilitate PFMEA and support continuous process improvements.
• Oversee the Problem Resolution Request (PRR) process from initiation through closure.
• Monitor and report quality KPIs, including first-pass yield, defect trends, rework, and quality escapes.
• Drive Lean Manufacturing initiatives, standard work, layered process audits, 5S, and error-proofing activities.
• Partner with Production, Engineering, Purchasing, and Safety to improve product quality and manufacturing efficiency.
• Ensure compliance with California HCD requirements, building codes, and regulatory inspections.
• Support supplier quality initiatives and internal/external audits.
• Promote a safe work environment and adherence to company safety policies.

QUALIFICATIONS

• 5+ years of Quality Assurance or Quality Control experience in manufacturing or construction.
• 2+ years of leadership or supervisory experience.
• Experience leading root cause analysis, CAPA, and continuous improvement initiatives.
• Working knowledge of PFMEA, quality management systems, and Lean Manufacturing principles.
• Experience tracking and improving quality KPIs.
• Ability to read and interpret construction and engineering drawings.
• Strong leadership, communication, and organizational skills.
• Proficiency with Microsoft Office and reporting tools.

Preferred Qualifications

• Experience in modular, manufactured, or panelized construction.
• Familiarity with California HCD regulations and factory-built housing.
• ASQ Certification, Six Sigma Green Belt/Black Belt, or ICC certification.
• ISO 9001 experience.
• Bilingual English/Spanish.

EDUCATION

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Engineering, Construction Management, Industrial Technology, Quality, or a related field preferred.

WORK AUTHORIZATION

All prospective Impact Housing employees must be able to demonstrate eligibility to work in the U.S.

WORKING CONDITIONS

• Office environment with occasional warehouse visits for material inspection
• Standard business hours with flexibility for supplier coordination
• Minimal travel required for supplier visits or trade shows
• Fast-paced manufacturing environment with changing priorities and urgent requests

COMPENSATION

• Salary range of $85k-$90k yearly, based on experience
• Health benefits: Medical, Dental, Vision, FSA, HSA
• Vacation
• Sick pay
• Holiday pay
• Ownership of company equity
• 401K Retirement Plan

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Impact Housing is an equal opportunity employer, drug-free workplace, complies with ADA regulations and does not discriminate against any employee or job applicant because of race, color, religion, national origin, medical condition, pregnancy, sex, gender identity, gender expression, age, veteran status, physical or mental disability, or other applicable legally protected characteristics.

For more information about Impact Housing, visit ihousing.us .