Lead Product Designer

US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback  from Reddit , surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.*

And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.

Our work this year is simplifying our web + mobile apps and main marketing page. We've partnered with a world-class design agency to produce Brand Guidelines as part of a significant rebrand investment. Design will build out new components across web, mobile, and marketing pages in support of a range of product and company initiatives.

About the Role

We're looking for a Lead Product Designer to lead our Product Design organization while remaining a hands-on individual contributor. This is a player-coach role responsible for both the success of the design team and the quality of our products.

You'll define the vision, standards, and operating model for Product Design, mentor and develop designers, establish design processes and rituals, and partner closely with Product, Engineering, Growth, Brand and executive leadership to shape product strategy and company direction. At the same time, you'll personally own and deliver some of the company's most important product initiatives, setting the standard for craft, systems thinking, and execution through your own work.

This role is ideal for someone who enjoys building a world-class design organization without stepping away from the practice. You're energized by helping other designers do their best work, but you also want to be in Figma solving the hardest product problems yourself.

We're looking for someone with 10+ years of experience designing consumer technology products, ideally across both high-growth startups and larger, scaled organizations. You have a track record of shipping exceptional customer experiences, building high-performing design teams, and influencing company strategy through outstanding product thinking and design leadership.