Sr Business Insights Analyst (Property Claims)

Property Claims Business Intelligence Analyst

The Property Claims Business Intelligence Analyst analyzes and recommends technical solutions for complex projects to meet the needs of Claims and other impacted business areas. Will be responsible for defining and delivering the BI Strategy and ensure the successful delivery of Business Intelligence Solutions and Executive / Operational dashboards. The BI analyst will be a motivated self-starter building strong relationships with the business, IT and BI teams.

What will be my duties and responsibilities in this job?

• Acts as the customer / IT liaison during analysis, requirements definition and design activities; develop and maintain an understanding of the business, business strategies and roadmap; collaborates with business stakeholders to define and document business requirements and with technical staff to develop solution alternatives. Ensure that the project and service delivery teams and the business representatives have a clear expectation of reporting deliverables including priorities and timescales. Ability to set and achieve analytical and project objectives with minimal supervision, exhibit initiative, and motivation. Ensure that current and future reporting service requirements are identified, understood and documented
• Support data processing activities to maintain, enhance, and implement effective and efficient solutions that meet business requirements. Assist in identifying and acquiring relevant data from external sources (e.g., XACT, DXC, Kwikwork) and guiding integration into internal systems as part of corporate initiatives such as system integrations, business acquisitions, and assumptions.
• Participate in data validation and user acceptance testing (UAT) to ensure data accuracy and alignment with business requirements. Collaborate with technical teams to clarify data needs and review outputs for quality and accuracy before delivery to customers.
• Provides support for business applications and data access needs, including managing user access to reporting platforms (e.g., DWH) and identifying, researching, and escalating data issues to the appropriate technical teams (e.g., DWH or DB2). Trains others on the use of automated reports and supports knowledge transfer when work is transitioned (e.g., to GCC). Assists in compiling and communicating system or business process changes as needed.
• Data Collection: Obtain relevant data from various sources, including databases
• Analyze data and identify trends, patterns, and anomalies. Prepare detailed reports and presentations that summarize findings and provide actionable recommendations

What are the requirements needed for this position?

• Must have 3+ years of insurance claims experience
• 3+ years of direct client engagement experience and providing user insights directly to leadership
• 4+ years in business intelligence experience.
• 3+ years of Business Intelligence Metrics & Reporting experience using Power BI
• Intermediate knowledge of MS SQL – required for query, profiling and testing
• Requires advanced knowledge of MS Word, Excel, and Access.
• Experience with Data Warehousing/Data Marts.
• Some overnight travel to client or other Assurant offices may be required (<20%)
• Bachelor's degree in Data Analytics, Business, or related field.

What other skills/experience would be helpful to have?

• Requires ability to communicate effectively both orally and in writing to management, team members, business and technology professionals
• Requires the ability to work within tight time constraints on multiple complex risk projects or portions of higher risk projects.
• Requires the ability to collect, organize and process complex data and information from multiple sources, verify its accuracy, and effectively develop alternatives and logical relationships.
• Requires the ability to plan daily work activities to maintain a high level of personal productivity.
• Requires the ability to understand a customer's business environment and to provide appropriate solutions.
• Must work with BI team to develop technical solutions and implement on-going business objectives consistent with the organization's data analysis strategy.
• Quality is essential for the data maintained by the incumbent, since it is used by other members of the unit in support of the key enterprise strategy of claims management.
• Effectively interact with all levels of internal and external personnel to develop efficient specifications that meet customer requirements.

Pay Range:

$74,600.00 - $124,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.