Customer Relations Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits: License reimbursement, flexible schedule, 401(k), bonus based on performance, competitive salary, opportunity for advancement, paid time off, training & development

About Our Agency

Our agency opened in 2015 and is a close-knit team of four focused on growth, performance, and strong customer relationships. I've been with State Farm since 2009, starting as a team member, and bring a strong background in financial services into how we serve our customers. I'm based in Louisiana and a proud parent of four, with a strong focus on both family and building a successful team. We stay actively involved in the community through Rotary, Chambers of Commerce, and local sponsorships. For our team, we offer PTO, a 401(k), reimbursement for licensing costs, and a strong focus on work-life balance. Our office culture is hands-on, goal-oriented, and supportive. We provide structured training and guidance to help team members succeed. We're looking for someone who is loyal, self-sufficient, and driven - someone who is smart, motivated, and ready to push themselves to exceed goals while growing with the team.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Lauren Gilbert - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $70,000.00 per year

Are You Driven & Ambitious?

Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Apply Now and Let Us Put You on the Path to Success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.