Installation Project Manager

Job Type


Full-time

Description

About CRI:

Over the past 30+ years, CRI has partnered with countless companies to create workplaces that become ecosystems for imagination, inspiration, and ideas.


In the landscape of ever-changing office design, we strive to create resilient workplaces that become launch pads for teams to feel excited, motivated, and encouraged to do their best work.


Our expertise is built upon a solid foundation of workplace strategy and furniture design, project management, and client advocacy. We are passionate about our values and strive to be an example of excellence in all that we do.


About the Role:

As part of Align Furniture Services, the delivery and installation division of CRI, the Installation Project Manager plays a pivotal role in executing commercial furniture installations with precision and professionalism. This role is responsible for end-to-end project coordination, including order processing, logistics oversight, client communication, and on-site execution. Acting as the central liaison between clients, warehouse teams, and field crews, the Installation Project Manager ensures seamless delivery and installation while proactively resolving challenges and managing punch lists.

This hybrid role is based in the San Francisco Bay Area, with a minimum of three days per week required on-site in San Leandro to support operational success.

Requirements

Summary of Responsibilities:

• Serve as the primary point of contact for all project-related communications.
• Define project scope and lead internal teams to ensure coordinated execution.
• Develop and manage detailed project timelines, micro-schedules, and installation plans.
• Oversee pricing, order entry, and change order management.
• Coordinate with warehouse and field teams to anticipate challenges and ensure deliverables are met.
• Generate and distribute daily pull lists for warehouse loading.
• Monitor and manage project budgets, tracking actual vs. projected costs.
• Ensure timely ordering, delivery, and installation of products.
• Collaborate with architects, designers, manufacturers, contractors, and end-users to clarify specifications and resolve technical issues.
• Attend construction and project meetings as needed.
• Maintain comprehensive documentation including budgets, pricing summaries, project notes, and client approvals.
• Provide daily updates to clients on product receiving and project progress.
• Review receiving reports and reconcile with client delivery tickets.
• Communicate product discrepancies and resolutions to clients.
• Manage final project close-out procedures.
• Support the Field Logistics Manager and mentor the Installation Project Assistant.
• Represent CRI's brand and values in all internal and external interactions.
• Perform additional tasks and projects as assigned.

Experience/Skills:

• Bachelor's degree in Business Administration or related field, or 4+ years of project management experience.
• Proven track record in managing complex projects within the contract furniture or related industries.
• Strong organizational, analytical, and strategic thinking skills.
• Excellent communication and interpersonal abilities.
• Familiarity with commercial furniture installation, construction projects, logistics, and workplace trends.
• Professional demeanor with a commitment to delivering exceptional client experiences.
• Ability to thrive in high-pressure, deadline-driven environments.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Adobe PDF.
• Must have reliable transportation; travel to client sites within the Bay Area is required.
• Experience using IQ Coordinator for project tracking, scheduling, and communication across teams.

CRI's Values:

• Be a Good Human - Be kind, be respectful, be positive. Have fun and always do the right thing.
• Be the Best Teammate - Roll up your sleeves, share the wins and problem solve collaboratively.
• Be Inquisitive - Find the why, value learning. Each day is an opportunity to be better.
• Be a Design Thinker - From strategy to operations, question, ideate and solve with empathy.
• Lead by example - Go above and beyond. Expect the best of yourself and each other every day.
• Be yourself - Live our values with your personality. We want you to be you!

Salary Description


$65,000 - $80,000