Field Service Tech II

Job Opportunity In Bristol, PAJoin our team in Bristol, PA, a charming city known for its rich history, vibrant community, and convenient location near major urban centers. We are seeking a dedicated professional to support the installation, service, and maintenance of our company's systems. This role requires significant travel and flexibility in working night and weekend shifts.ResponsibilitiesWork under the supervision of the Field Services Manager and guidance of a Field Services Engineer.Install, service, and troubleshoot the company's Cart Containment and other systems.Perform preventive maintenance on the company's systems.Complete service and repair work orders primarily within assigned areas as they arise.Travel up to 70% to various areas of the country, with flexibility for night and weekend shifts.Make substantive and comprehensive decisions on job sites regarding necessary work to remedy system issues.Perform multiple tasks in a fast-paced environment, paying attention to detail while remaining highly organized and efficient.Assist in training Field Services Technicians, ASP, and Contractors.Take and follow through on directions and instructions while remaining customer-focused.Adhere to the company's standard operating procedures.Commit to the company's core values, mission, and vision.Utilize installation and service scheduling systems and other service and expense tracking.QualificationsAbility to perform multiple tasks in a fast-paced environment; adaptable.Attention to detail.Highly organized and efficient.Ability to take directions and follow through on instructions.Ability to handle difficult customers with diplomacy, tact, and problem-solving skills.Good oral and written communication skills.Good leadership skills.Experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices.Experience with dustless concrete cutting and asphalt.Experience installing devices in a retail environment.Experience running wires through walls and ceilings.Experience troubleshooting and tuning electrical devices.Experience bending and running conduit.Experience using power tools and scissor lifts.Proficiency in computer and other software for installation and service scheduling systems and expense tracking.Education and ExperienceMinimum 3 years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems.Minimum 2 years of experience in electrical and low voltage devices, concrete cutting, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts.Experience as a general contractor or related fields is highly desirable.Strong communication and collaboration skills are essential to ensure cooperation and positive results.Valid driver's license and a clean Motor Vehicle Record (MVR) with the ability to maintain a positive driving record throughout employment.Other Skills and AbilitiesExemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities.Communicate warmth, understanding, and helpfulness when interacting with all internal and external contacts.Highly self-aware and open to learning about personal effectiveness in the workplace and on teams.Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies, and goals of the company.Respect for lines of communication and internal protocols.Constantly strive to improve performance, effectiveness of the Field Service team, and ultimately the company.Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.