Primary Care Services Project Manager

Primary Care Services Project Manager

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Key Responsibilities

• Manages the patient care delivery system to assure quality care, patient safety, standard work and compliance with internal policy, external regulations and accepted practices across the continuum of care.
• Allocates environmental, technical and staffing resources. May also manage the fiscal and administrative operations.
• Represents assigned clinics or centers on task forces or committees. Participates to develop new programs, review technology improvements, design quality improvement and patient safety initiatives, etc.
• Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes.
• Manages patient care in a cost effective manner, consistent with the financial goals of the organization. Plans and is accountable for the annual operative and capital budget for areas of responsibility.
• Responsible for employee recruitment, performance evaluation, progressive discipline and staff development. Develops a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and the timely achievement of objectives. Works with clinical educators and leadership to evaluate core competencies in nursing and other clinical care for unit.
• Works collaboratively with Labour Relations on bargaining unit issues and contract negotiations at the local level. Facilitates and oversees resolution of human resources, labour relations, employee safety and risk management issues.
• Keeps abreast of and Implements new or changing patient care standards of practice, scope of practice, competency development and assessment, policies and procedures and new programs. Collaborates with physicians and develops proposals for improvements to clinic services, policies or procedures.
• Collaborates and provides input, on marketing, facilities and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery in accordance with best practices.
• Collaborates with an interdisciplinary team of health care clinicians in efforts to develop healthcare policies, practice standards and improve services.
• Monitors expenditures and the annual budgets for patient care services and / or clinic operations.
• Determines staffing needs and plans. Monitors performance of clinic or center services. Coordinates activities with other clinics, centers, units and / or departments in regard to patient care.
• Work in partnership with Primary Care Services leadership to identify improved practice operations through the oversight and participation in projects such as the Patient-Centered Medical Home (PCMH) and the Public Hospital Redesign and Incentives in Medi-Cal (PRIME) initiative.

Qualifications

Knowledge, Skills and Abilities

• Strong clinic / center patient care management skills.
• Practice management knowledge in scheduling, customer-service methods, regulatory compliance, accreditation requirements, and / or information technology.
• Broad knowledge of patient population served and the requirements for the delivery of services.
• Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making.
• Strong leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines.
• Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives.
• Knowledge of relevant healthcare information technology and patient care workflows and processes. Required
• Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments.
• Proven ability to organize, manage multiple priorities, and delegate work functions efficiently. Required
• Knowledge of current and emerging best practices and technologies in the clinic / Center healthcare industry
• 3-5 years' experience as a Registered Nurse in an Ambulatory Practice Preferred
• Willingness to work in multiple locations in the San Francisco area required

Education:

• Bachelor's Degree in Nursing required. Required
• Master's Degree preferred. Preferred
• LEAN leader training Preferred