Parts and Service Director

Parts & Service Director – South Shore, MA ($200,000–$250,000) – Kingston/Plymouth market. Experienced Parts & Service Director needed for a well-established domestic dealership on the South Shore of Massachusetts. The successful candidate will be highly process-driven, organized, and committed to creating accountability throughout the service and parts departments. This role is ideal for a leader who understands that sustainable growth comes from strong policies, consistent follow-through, and daily coaching of the team. This dealership offers a large, well-equipped service facility, a thriving parts department, strong commercial business with dedicated commercial technicians and lifts already in place, and tremendous untapped growth potential. Responsibilities Lead all fixed operations, including the Parts and Service Departments. Improve shop efficiency, productivity, and overall profitability. Develop, implement, and enforce processes that drive consistent results. Hold managers and staff accountable to established performance standards. Recruit, retain, and develop technicians to support continued growth. Monitor key performance indicators and identify opportunities for improvement. Work closely with the existing high-performing Parts Manager to maximize department performance. Ensure an exceptional customer experience while maintaining operational excellence. Report directly to the Dealer Principal. Ideal Candidate Proven experience leading automotive fixed operations as a Service Director, Parts & Service Director, or high-performing Service Manager ready for the next step. Strong process-oriented leadership style with excellent organizational skills. Demonstrated ability to improve efficiencies, grow sales, and increase profitability. Track record of building accountability and developing successful teams. Strong understanding of dealership fixed operations metrics and performance management. Stable employment history with a reputation for integrity and professionalism. Compensation $200,000–$275,000+ based on experience, with room for growth as the department grows Comprehensive benefits package will be provided Apply Qualified candidates may apply in confidence on LinkedIn or call View phone number on click.appcast.io for a confidential discussion. All inquiries will be handled with the utmost confidentiality. #J-18808-Ljbffr Automotive Search Group