Program Monitor/Auditor

TANF Opportunity Pilot Program Auditor

The TANF Opportunity Act (TOA) establishes the Tennessee Opportunity Pilot Program, which will provide $80 million across seven Pilot Programs, two in each of three grand regions within the state and one offered by the Tennessee Department of Human Services (TDHS). Pilot Programs will encourage collaboration and collective impact to provide comprehensive support to families as they move from crisis to career pathways. These Pilot Programs will be monitored/reviewed by the TDHS – Division of Audit Services.

In addition to monitoring TANF contracts under the TOA, there are other TANF contracts that required monitoring. These contracts are Community-Based contracts and Two-Generation Approach (2-Gen) contracts. The purpose of monitoring TANF contracts is to determine if the contractors complied with the contract agreements and applicable Federal and State regulations.

The auditors are to conduct monitoring reviews of the TANF contractors’ activities that include financial activities, compliance with the terms and conditions of the contract agreement, and compliance with Federal and State regulations. Monitoring will be conducted under the supervision of the Director of Audit Services.

Each monitoring engagement must be planned and scheduled with an engagement letter to the contractor prior to conducting the review. Each monitoring engagement must have an Entrance Conference with the contractor’s management/responsible party. During the Entrance Conference, the auditor must provide a brief introduction, explain the purpose (objective of the review, explain an overview of the monitoring process, the timeframe of the review, and documents needed to complete the review. The Entrance Conference must be documented on the TDHS – Division of Audit Services form (template).

The Monitoring of the contractors must be performed based on the TDHS - Division of Audit Services established monitoring procedures.

The monitoring work must be documented with HighBond (Audit Software). All monitoring procedures must be completed and signed off on within HighBond. All documents obtained from the contractors relative to the monitoring engagement must be uploaded into HighBond.

After the monitoring work is completed, the Auditor must conduct an Exit Conference with the contractor to discuss any findings, issues, or concerns noted during the review. The auditor must complete the Exit Conference Form (template) provided by TDHS - Division of Audit Services. Once the Exit Conference Form is signed by all parties, the Exit Conference Form must be uploaded into HighBond.

Once the monitoring work is completed, the Auditor must submit, within HighBond, the completed work to the engagement Supervisor for review.

The engagement Supervisor must thoroughly review the monitoring work and sign-off within HighBond. If the Supervisor has comments or follow-up requests, those comments must be documented within HighBond and communicated to the Auditor through Highbond (referred to as “To-Dos”). The Auditor must answer and comment on the Supervisor’s questions or comments.

The engagement Supervisor must review the DRAFT monitoring report after the conclusion of the review. The engagement Supervisor must submit the DRAFT monitoring report to the Director of Audit Services for review within 30 business days of the date of the Exit Conference.

The engagement Supervisor must ensure that the engagement tracker form is completed and provided with the DRAFT monitoring report to the Director of Audit Services.

The final report will be approved and signed off by the Director of Audit Services. The final monitoring report will be emailed to the contractor as of the date the report is signed.

Responsibilities and Qualifications

The Auditor Responsibilities

• Conduct monitoring engagements in accordance with the monitoring procedures.
• Complete monitoring work within HighBond (Audit Software).
• Conduct the engagement with effectiveness and efficiency.
• Prepare draft monitoring reports based on the monitoring work performed and conclusion.
• Prepare the monitoring report that includes the engagement background, conditions, criteria, and recommendations.
• Prepare draft monitoring reports that are concise, and clearly communicate monitoring results, recommendations for corrective actions.
• Prepare electronic workpapers and supporting documentation from a review of records and other resources to identify legal, financial, compliance, and/or administrative problems or discrepancies under direct supervision.
• Communicate with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service.
• Provide the monitoring work on time and as scheduled.
• Conduct the reviews in-person or virtual as requested by the Director of Audit Services/Supervisor.

The Auditor Qualifications

• Bachelor’s Degree in Accounting, Business, or a related field.
• Experience with auditing and/or monitoring for-profit and/or non-for-profit organizations.
• Organizing skills.
• Knowledge (basic) of auditing principles and practices.
• Critical thinking, reasoning, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite: EXCEL, Word, Outlook, and can generate reports, and electronic spreadsheets and can effectively communicate with internal and external customers.

Location Requirements

Candidate must be local. - Candidate Must Be Local

Background Verification

Minimum Verification Requirements - Fingerprinting is not required for all positions but is required for some positions. InfoCubic backgrounds are not required for TN DHS contractors.