Mortgage Loan Specialist - Entry Level

Salem Five is a growing regional financial services organization with a rich As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA office.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or are without our commitment to businesses and organizations that help the region Deliver a 5-star customer experience to Loan Officers and borrowers through Provide timely updates to Loan Officers and borrowers at key milestones, Work proactively with Underwriting by assembling complete, well-documented conditions, alignment on risk factors, and efficient path to final approval. * Obtain all documents necessary to consummate the loan and ensure file completeness, accuracy and compliance with Bank/Investor guidelines minimizing friction points for our customers. * mortgage commitment expiration dates. * Maintain active pipeline management using reports and tracking tools to recommend process improvements that enhance speed, accuracy, and customer Develop an ongoing knowledge of the fundamentals of mortgage banking including underwriting, the Mortgage Company and Bank’s residential mortgage state housing, and other secondary market investors. * Ensure regulatory compliance requirements are met relative to BSA, identity theft, fraud, and risk. * banking solutions that add value and support their financial goals. * Assist as called upon in the training of newly hired loan analysts.

be made to enable individuals with disabilities to perform the essential Word, Excel, and mortgage loan processing software skills required. * Excellent customer service and communication skills required. * Mortgage lending knowledge DU/LP, FNMA/FHA/VA, and State Housing.

High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal or related field is preferred.

Total recent work experience includes one or more years’ experience with processing loans or assisting in loan processing or related mortgage support Demonstrated experience delivering high-level customer service in a communication skills and the ability to manage borrower and Loan Officer support your well‑being and success, including medical, dental, and vision Flexible Spending and Health Savings Accounts; tuition reimbursement. referral program, annual holiday reception, summer family outing, and more.

performance. Reasonable accommodations may be made to enable individuals with disabilities to