Grand Central Barista

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Barista at the Grand Geneva Resort & Spa, you'll be responsible for taking orders and crafting drinks with a friendly smile and swift precision.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Fully understand the menu, including ingredients, preparation, and service standards for beverages and dishes.
• Deliver excellent service accents, including proper presentation and product knowledge of Grand Geneva and Starbucks offerings.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Handle guest orders from start to finish, ensuring complete satisfaction.
• Maintain efficient flow of soiled dishes to the kitchen and restock clean supplies in the restaurant.
• Efficiently operate the POS system (Micros) and follow proper cash handling procedures.
• Manage designated stations with proficiency in multitasking and side work completion.
• Process guest checks and submit closing paperwork promptly, addressing any guest complaints as needed.

What do you bring to the role?

• High school diploma or equivalent required; prior hospitality, customer service or barista experience preferred.
• Strong communication skills and familiarity with the hospitality industry.
• Ability to build effective relationships with management, staff, and the public.
• Works well independently and in teams; must be a collaborative team player.
• Detail-oriented, highly organized, and able to multitask and prioritize effectively.
• Outgoing, pleasant personality with the ability to work under pressure.
• Physically able to stand, walk, lift up to 25 lbs., and perform various tasks.
• Flexible availability, including days, nights, weekends, and holidays.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.