Director, Operations

Job Overview Invitation Homes is a fast‑paced, publicly traded REIT that operates over 80,000 single‑family rental homes and has a market capitalization of over $25billion. We have more than 1,400 associates from diverse backgrounds. The Director, Operations is directly responsible for the top and bottom‑line performance of a designated market and reports to the Vice President, Operations in larger markets. Responsibilities Oversee overall financial performance of the assigned market. Provide guidance to all department leadership within the market. Direct portfolio management to achieve company and/or owner financial and business objectives. Review marketing, pricing and financial strategies, and maintenance/rehab‑related expenses to maintain overall portfolio performance. Assist in preparing annual budgets, business plans and forecasting throughout the year. Oversee the customer‑service function for residents, vendors, brokers and owners. Direct oversight of resident satisfaction and retention. Assist all area leaders as needed, pertaining to all aspects of the business. Qualifications Bachelor’s degree in Business Management preferred. Seven or more years of experience in a property‑management leadership position over a team of individuals. Real‑Estate license preferred. Current driver’s license and automobile insurance. Other license and/or certifications as required by state law. Ability to read, write, understand and communicate in English. Proficient with personal computer and working knowledge of Outlook, Microsoft Word and Excel. Experience using general office equipment such as telephone, fax machine, printer and copier. Excellent customer‑service and interpersonal skills; ability to relate to others. Professional verbal and written communication skills. Strong organizational and time‑management skills. Ability to perform advanced mathematical and accounting functions. Ability to read and comprehend financial statements such as profit and loss statements, general ledgers and budgets. Comprehension of federal fair‑housing laws and any applicable local housing provisions. Ability to facilitate presentations or speak in public to large groups of people. Proactive, self‑directed and highly motivated. Ability to drive an automobile and travel on all forms of commercial transportation. Reliability to be at work on a regular and consistent basis; overtime may be required. Must be available and reachable at all times via phone or pager, except during approved time off. Extensive travel within the market will be required. Compensation & Benefits Salary Range: $110,587.50 – $191,685.00 per year. Individuals may also be eligible for an annual discretionary bonus. Annual bonus program. Health, dental, vision and life insurance. Long‑term and short‑term disability insurance. Generous paid time‑off plans including vacation accrual, sick time, standard holidays and floating holidays. 401(k) with company matching contributions. Team events and gatherings (Pre‑ and Post‑COVID). Equal Employment Opportunity Statement Invitation Homes is an equal‑opportunity employer committed to fostering a diverse, inclusive and innovative environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr 3PM Invitation Homes SFR PM LLC