Remote Payroll Prod Support Analyst

Remote Application Production Support Analyst

Apex Systems is seeking candidates for a Remote Application Production Support Analyst to support Payroll systems, specifically One Solution. This is a contract-to-hire role. Prior experience supporting Payroll systems is required.

Job Description

• Support users in Financial / Payroll applications.
• Lead the estimating efforts, design and implementation and maintenance of Application.
• Work from high level requirements through detailed specifications, migration effort and administration.
• Ability to liaise between End Users, Department Managers, Executives, Technical team and Vendor.
• Provide maintenance support but not limited to: backup recovery, cluster monitoring, log file size monitoring, server maintenance and general troubleshooting.
• Responsible for Application deployment in Test Environments, Staging Environment and Production Environment.
• Prepares required documentation, including both program-level and user-level documentation.
• Performs all functional duties independently. Works on high-visibility programs, or mission critical aspects of assigned program(s).

Qualifications

• Experience in ERP in Pay Roll Management is mandatory.
• Experience in One Solution application is mandatory.
• Experience training, mentoring, and providing technical direction to less experienced personnel.
• Experience with designing, coding, testing, debugging and documenting software solutions to complex problems concerning computer equipment capacity and limitations, operating time and form of desired results.
• Extensive experience analyzing complex business applications, developing block diagrams and logic flow charts, and translating detailed design into software.
• Experience in providing end-user support to include training for end-users.
• Demonstrated ability to work well in a team environment and to lead others in a directed effort to complete projects.
• Extensive experience authoring or contributing to both program-level and user-level software-related documentation such as requirements specifications, design documents, technical manuals, and user manuals.
• Experience in Application Production Support.
• Proven ability to work in a large, distributed IT organization.
• Self-motivated; able to prioritize and multi-task.
• Possess excellent writing skills to develop and/or maintain documentation such as user guides, technical guides, implementation guides, network diagrams, process flow charts and develop/maintain end-user training guides.

Skills

• One Solution, ERP Solution Products

Required Skills : Must Haves: 5+ years of experience with payroll systems (open to ADP or Workday or One Solution) Strong background in production support Understanding of Windows servers

Additional Skills

• Lead the estimating efforts, design and implementation and maintenance of Application.
• Work from high level requirements through detailed specifications, migration effort and administration.
• Ability to liaise between End Users, Department Managers, Executives, Technical team and Vendor.
• Provide maintenance support but not limited to: backup recovery, cluster monitoring, log file size monitoring, server maintenance and general troubleshooting.
• Responsible for Application deployment in Test Environments, Staging Environment and Production Environment.

100% Remote (PST hours) Exclusive REQ Background Check : Yes Drug Screen : Yes Notes : This is a contract to hire role, and the client does not provide any form of visa sponsorship.