IT Bus & Data Info Analyst

Essential Duties and Responsibilities Maintains an in-depth and current knowledge of the Stoughton Trailer business processes as well as industry best practices. Provides leadership and support to a cross-functional team of key stakeholders in the business, responsible for process execution. Performs analysis and investigation into root cause of problems and proposes solutions. Prepares detailed functional specification based on business requirements and as necessary assists with technical design specifications. Monitors requests for add, change, or delete of functionality within a process. Monitors process adherence and consults with the process owner and end user for issue resolution. Supports and enhances Syteline with a continued focus on process improvement to meet business case goals. Participates in system upgrades and new business implementations. Maintains up to date end user and system documentation. Networks with other companies and associations to surface best practice opportunities for Stoughton Trailers. Research/investigate future system releases & enhancements. Collaborates with Business System Analysts (Solution Architects) and Developers to identify and implement cross-functional improvements. Develops, coordinates and implements plans to test processes and configuration assuring quality of any additions, changes or deletions to the system. Prepares time and cost estimates for completing projects, where needed. Provides timely response to end user calls and help tickets assisting in problem resolution. Build/assist in developing dashboards using Power BI. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr