Workflow Coordinator

Workflow Coordinator

Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities.

We’re adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. 

The Company
As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive – from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products.

The Opportunity
Future focused and always one step ahead

The Workflow Coordinator is responsible for identifying and accurately distributing a high volume of accounting and claims related correspondence. 

Responsibilities for this role will primarily focus on the timely handling of the following tasks in accordance with best practices, policies and procedures, and/or service level agreements:

• Identify and categorize correspondence received from our clients according to content (first notice of loss, updates, financials, statement of accounts, etc.)
• Ensure correspondence is assigned to the correct loss number and department and person for handling within Claims or Reinsurance Accounting. 
• Research newly reported losses do not already exist in global reinsurance system prior to categorizing content as first notice of loss.
• Respond, with guidance, to internal and external client requests utilizing both written and verbal communication.
• May participate in projects as needed.

Successful candidates will possess the following experience, skills and capabilities:

• A high school diploma is required
• 2+ years office experience, preferred
• Obtain a working knowledge of Munich Re operational and/or financial processing systems
• Have a working knowledge of MS Office Suite, specifically Microsoft Outlook
• Strong organization, prioritization and follow-through skills for handling high volume intake in order to meet deadlines.  Ability to multi-task.
• Strong Interpersonal skills including verbal and written communication, relationships and teamwork.
• Open-minded, receptive to innovation and automation.
• Uses judgement and problem solving skills to detect routine issues.
• Ability to develop a working knowledge of MRAm organization and functions performed.
• Ability to review and identify contract terms applicable to job function and obtain a familiarity with reinsurance terms and concepts.

The Company is open to considering candidates in Princeton, NJ. The salary range posted below applies to the Company’s Princeton location.The base salary range anticipated for this position is $46,000- $63,000 plus opportunity for company bonus based upon a percentage of eligible pay.  In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).  The salary estimate displayed represents the typical salary range for candidates hired in this position in Princeton, NJ. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

At Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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