Senior Pool Concierge

Job Description

Job Description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For :

We are seeking An experienced Lifeguard to ensure the highest degree of safety for guests enjoying our beautiful and relaxing pool area.

Who You Are :

• A trustworthy individual who understands water safety protocols and always puts safety standards first.
• An individual with a strong Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
• Skilled communicator capable of engaging with guests and team members with clarity and professionalism.
• Proactive approach to resolving issues in a fast-paced environment.
• Veterans and military spouses are encouraged to apply

What You'll Do :

• Greets guests arriving at the pool
• Responsible for keeping current with all Certifications and Training required to comply with the Aquatics Training Program
• Responsible for maintaining guest safety in all pool areas, demonstrating professional and consistent adherence to all pool safety standards
• Maintains safe use of the pool slide and does not allow dangerous activities
• Responsible for maintaining proper positioning, visibility and condition of pool safety and rescue equipment
• Performs daily safety checks of pool area and slide for potential hazards
• Knows the location and contents of First Aid Kits
• Adheres to all pool safety standards, including safety procedures for adverse weather conditions
• Executes all water safety and rescue procedures in accordance with current aquatics training standards
• Performs proper opening and closing procedures
• Knowledgeable of and able to communicate all hotel recreational offerings
• Assists in the performance of all Pool Attendant activities
• Always promotes and applies teamwork skills
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Remains current with hotel information and changes

Your Qualifications Includes :

• Must be able to complete current Lifeguard Certification
• Excellent guest service skills required
• Excellent oral communication skills required
• Able to work a flexible schedule to include weekends and holidays required
• Previous lifeguard experience is preferred

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.