Unit Secretary-Seneca Hill Manor

Job Title: Unit Secretary Department: Seneca Hill Manor

Reports to: Director of Nursing Revision Date: 8/27/2024

Grade Level: 13 Status: Non-Exempt

Job Summary:

The Unit Secretary assists with clerical and administrative duties in health care settings. Responsibilities include greeting residents and their families, handling patient files and scheduling. Maintains compliance with Regulatory guidelines.

Duties/Responsibilities:

• Greet visitors and direct them to appropriate departments or individuals.
• Initiate/complete chart forms for admission, transfer, discharge, and expired residents.
• Maintain charts in proper order.
• 'Thin' charts as necessary and maintain the overflow file.
• Perform ongoing monitoring of charts for accurate and timely documentation (i.e. MD orders signed).
• Answer phones and take messages as needed or seek appropriate staff to answer questions.
• Maintain unit reference materials in order; filing policies/procedures in the proper manual.
• Perform typing, filing and copying for the Nurse Manager as directed.
• Place lab orders in Meditech.
• Assist with scheduling transport aides.
• Maintain inventory of unit supplies, forms, etc., and order supplies as needed.
• Maintain confidentiality of all resident information.
• Read and sign for memos in memo book in a timely manner.
• Schedule appointments and procedures for patients and copy appropriate documentation to send with resident.
• Maintain accurate records of all upcoming patient appointments.
• Arrange appropriate transportation for patient appointments.
• Maintain tracking system for all lab/diagnostic testing including repeat tests ordered.
• Maintain schedule for monthly renewals.
• Answer resident call bells and direct requests to appropriate staff.
• Update unit lists, forms, etc. as needed.
• Document all pertinent information regarding transportation arrangements and appointments in the resident chart as instructed.

• Take messages in a courteous efficient manner and relay the messages promptly.
• Notify other departments of resident changes/issues as directed by the Unit Manager.
• Maintain the nursing station in an organized and neat manner.
• Assist with passing trays as needed.
• Assist podiatrist and dentist as needed.
• Fill in for unit secretaries on other units as needed (i.e. for vacation time, sick days, etc.).
• Perform other duties as assigned including providing assistance to other units as requested.

Required Skills/Abilities (Unit Specific):

• Excellent oral and written communication skills.
• Ability to work independently as well as directed by Unit Manager.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Demonstrated ability of conflict resolution and problem solving.
• Organized and professional demeanor.
• Comprehension of residents rights and abuse reporting regulations.

Education and Experience:

• High School or GED required.
• CNA certification preferred.
• Computer experience preferred.

Working Conditions:

• Requires the completion of 12 hours' in-service education annually.
• Participates in in-service education and competency-based activities as indicated.
• Exposed to infections, odors, and peculiarities in the behavior of aged residents.
• Prolonged periods of standing, walking, bending, stretching, lifting, pushing and pulling during the work day.
• Requires pushing beds, wheelchairs and recliners in excess of approximately 200 pounds with assistance.
• Requires lifting, carrying, repositioning and transferring residents who may weigh in excess of 200 pounds.

Pay Range: $16.07-$19.28

Employee salary is based on commensurate experience and other qualifications.

About Oswego Health:
The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is proud to be Oswego County's largest private employer. More than 1,300 employees spread throughout its 18 locations, work for the Oswego Health system, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County, as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. 100+ physicians and advanced practice providers offer an extensive array of services across CNY, including primary care and specialty care in the areas of orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology, and bariatrics.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.