Senior RSS

Schedule and Salary FT 40 hours, Friday through Tuesday 7am–3:30pm Salary Range: $18.00–$20.00 hourly Job Purpose Senior Recovery Support Services (SRSS) provides aid to individuals who have substance use disorders. SRSS ensures that a “best practice approach” to client care is maintained, while promoting adherence to organizational values, vision, mission, and service to the recovery community. Scope Of Influence Role model professionalism and client centered care to RSS team. Provide support, coaching, and guidance to RSS team. Acts as a role model when interacting with clients Communicates effectively within interdisciplinary team to support client’s recovery goals, reduce client complaints, and reduce incidents. Ensures shift to shift transitions are seamless and consistent. Maintains a safe, organized, and therapeutic program environment. Ensures all shifts have at least minimum coverage Key Responsibilities and Accountabilities (85%) Ensures that RSS staff are completing tasks accordingly on shift and offer support and guidance where needed. Facilitate and support the clients weekend and recreation program and activities. Order supplies and plan and schedule weekend and holiday activity events for the client population. Assists Director and RSS Coordinators with shift coordination, safety protocols, and planning. Provide shift coverage when needed Communicates any personnel or programmatic issues or concerns to supervisor Assists with completing weekly schedules, facilitates supportive feedback, supports process improvement on shift, and supports teamwork culture. Observes and monitors clients, providing trauma informed redirection and encouragement to adhere to program activity schedule and structure. Monitor, intervene, and report any safety concerns or incidents. Ensure RSS are cross trained for all workstations. Provides support for evacuation drills and effective responses to emergency codes. Ensures proper response to significant incidents, including timely & accurate incident reporting. Communicates client activity to interdisciplinary teams Supports proper room searches and screenings of all client’s property for contraband. Ensures clients basic needs of clean linen, food, water, clothing, cleaning, and waste disposal are met while in quarantine and modified quarantine. Makes routine scheduled room checks on all clients. Supervision of client leisure time and outside recreation activities. Escorts clients throughout the facility to mealtimes, groups, and activities. Supports collection of urine specimens for drug toxicology on new admissions. Maintain accurate records on shift reports. Provides team with supportive feedback, supports process improvement, and participates in teamwork culture. Coordinate bed/room assignments with Admissions and Clinical departments. Assure clients follow daily schedule Adhere to all RRCOOC policies and standards. Other (15%) Participate in interdepartmental staff meetings. Leads and supports shift exchange meetings and ensures standardized shift communication. Completes all assigned trainings. Skills Demonstrates Integrity while working as part of the team and working independently. Capable of following complex instructions. Dedication to excellence in customer service with the ability to listen with an ‘open mind’, showing understanding and compassion. Proactive in anticipating Client and staff needs. Maintain a professional impression, with highly effective verbal and written communication skills. Capable of multi-tasking and using independent judgment and solid decision-making skills. Coaching and supervision skills Computer proficiency with Microsoft office suite. Qualifications High School Diploma or equivalent 5 years human services experience 1–3 years supervisory experience Current valid New York State Driver’s License. CRPA-P, CASAC-T, CRPA, or Current New York State Security License preferred. #J-18808-Ljbffr Resource Recovery Center of Orange County