Assistant Manager - Maison Madison Flagship

Summary The Assistant Manager partners with the Managing Director and Senior Floor Director to run all aspects of the flagship boutique, drive sales, develop clients via CRM and service initiatives, and coach and supervise the sales team in a fast paced luxury retail environment. Responsibilities Supervise, coach and train sales staff to achieve sales objectives Demonstrate active management presence on the sales floor and model exceptional service Identify sales opportunities through weekly business reviews and track special orders and deliveries Contribute to and conduct touch base meetings and performance evaluations with leadership Communicate and enforce CRM standards and ensure associate compliance for client capture Ensure policy and procedure compliance across the team Manage scheduling, E-time, vacation and attendance records with HR Organize seasonal trainings and integrate product knowledge into client interactions Assist with recruiting and interviewing to maintain candidate database Requirements 4+ years of retail management experience, luxury retail preferred Proficiency with Excel, Word, POS, Cegid and E-time systems Ability to interpret sales data and make business recommendations Clear written and verbal communication skills Ability to lift up to 25 lbs without assistance Flexible availability to meet business needs Experience with CRM and client development initiatives #J-18808-Ljbffr