Best Caf Staff

Best Caf Staff

Title: Best Caf Staff

State Role Title: Food Services Technician I - 79211

Hiring Range: $13.00 per hour

Pay Band: 01

Agency: Virginia Museum of Fine Arts

Department: Food Services

About Virginia Museum of Fine Arts:

The Virginia Museum of Fine Arts in Richmond is one of the largest comprehensive art museums in the United States. VMFA's growing encyclopedic collection houses more than 50,000 works of art spanning 6,000 years of world history.

Our holdings include the largest public collection of Faberg outside of Russia, the finest collection of Art Nouveau outside of Paris and one of the nation's finest collections of American art. VMFA is also home to important collections of Chinese art, English silver, French Impressionism, Postimpressionism, British sporting art, and modern and contemporary art, as well as renowned South Asian, Himalayan, and African art.

Recently named the 11th-best art museum in the United States by The Washington Post, VMFA is the only US art museum open 365 days a year with free general admission.

VMFA is a state-supported, privately endowed educational institution created for the benefit of the citizens of the Commonwealth of Virginia. Its purpose is to collect, preserve, exhibit, and interpret art, to encourage the study of the arts, and thus to enrich the lives of all.

About Food Services Department:

At the Virginia Museum of Fine Arts (VMFA), we facilitate great guest experiences.

The Best Caf Team is relentlessly passionate about their work. Every guest encounter is an opportunity to show how much we care about making your visit special. Our dedicated service professionals are the best ambassadors for the museum and make possible some of the best days ever for our guests.

"people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou

Why Join the Best Caf Team?

Flexible Scheduling

The team works to provide reasonable and advanced-scheduling notice to staff within the agreed upon availability. We are open 365 days a year, therefore there are a variety of shifts to work. The Best Caf is open daily at 10 AM and closes at 4:30 PM Saturday through Tuesday and at 8:30 PM Wednesday through Friday.

Team-centric

Work with people whose talents shine not only at work but also beyond work hours. Many of our staff are creatives who find an ease in serving others, have an eye for the details, and enjoy the flexibility this position offers.

Mission-Driven

Revenue from Best Caf and other Enterprise operations directly supports museum operations. VMFA is the only art museum in the United States open 365 days a year with free general admission. Our purpose is to collect, preserve, exhibit, and interpret art and to encourage the study of the arts.

Professional Environment

Professionalism is a key tenet in our workplace. We treat each other no less than how we treat our guests. Come create career-supportive relationships with some of the best service professionals in the industry. Learn and grow with us.

Perks

All VMFA staff enjoy free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse, Floris, Best Caf and the VMFA Shop.

General Information:

The work is straightforward, making guests feel special.

Here is how Best Caf Staff accomplish this as part of a team:

Greet guests in a friendly and welcoming demeanor.

Collect payment from guests.

Perform cleaning duties such as bussing and clearing tables.

Communicate with and provide excellent service to guests.

Serve patrons food & beverage.

Maintain daily inventory and restock supplies in caf and back-of-house.

Gain knowledge of the museum and provide information to guests as needed.

Deliver a memorable dining experience by resolving all guest issues promptly.

Anticipate and accommodate guest needs and respond to requests in a polite, professional manner.

Minimum Qualifications:

Excellent interpersonal skills and the ability to demonstrate a professional demeanor with guests and other employees.

Ability to read, comprehend and follow basic directions, menus and instruction.

Ability to handle fast paced, high volume situations during an event.

Ability to remain calm, professional and gracious in a fast paced, high-pressure environment.

Ability to maintain a professional demeanor and appearance during shifts.

Ability to work independently and effectively with minimal supervision.

Ability to operate the point-of-sale register system, including processing credit card and cash transactions

Ability to receive feedback well.

Ability to be prompt and punctual to scheduled shifts.

Ability to use fine and gross motor skills; finger and hand dexterity; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; talk and hear; and taste and smell.

Ability to stand or walk for up to 10 hours.

Ability to lift or move up to 50 pounds.

Flexible availability that includes weekends, evenings and holidays.

Ability to work as part of a team; flexible when given different assignments and directions.

Additional Considerations:

Prior food service experience, particularly in a fast-paced environment or caf.

ServSafe Food Handler's certification is a plus.

Special Instructions:

Selected candidates must pass a criminal history background check.

You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

All applicants must submit an online application. This position will close at 11:55 pm on the designated closing date listed at the top of this posting on Jobs.Virginia.gov. VMFA is a Virginia Values Veterans (V3) Certified Employer. Diverse and inclusive hiring practices are at the heart of what we do at the Virginia Museum of Fine Arts.

Contact Information:

Name: HR Services

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: View email address on click.appcast.io for recruitment related questions.

Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Virginia Museum of Fine Arts uses the E-Verify system to confirm identity and work authorization.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer