Sales Operations Manager

Overview The Business Banking Senior Sales Strategy Manager will align industry priorities, product readiness, and go-to-market strategy for measurable growth across all Business Banking segments. Primary Responsibilities Responsible for driving industry-led growth across Business Banking segments including industry sizing, segmentation, and prioritization framework. Lead cross-functional planning and prioritization to align roadmaps, campaigns, and sales strategies to industry needs. Help create messaging/value props, playbooks, pitch decks, talk tracks, and objection handling and coordinate enablement with Segment Leads. Build and manage strategic industry partnerships (e.g., bar associations) to expand reach, generate leads, and accelerate customer growth. Define success metrics and provide industry pipeline and forecast insights; partner with sales leaders to identify trends, blockers, and opportunities. Drive continuous improvement via post-implementation reviews, process refinement, and scaling best practices across segments. Monitor competitors and disruptors and provide actionable guidance for sales and product teams. Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Maintain an awareness of key priorities throughout the Bank and how they may impact Business Banking. Keep up-to-date on business and market trends that may affect the business/department. Be flexible. Complete other related duties as assigned. Supervisory/ Managerial Responsibilities Supervises a team. Education and Experience Required Bachelor’s degree and 7 years relevant experience, OR in lieu of a degree, A combined minimum of 11 years’ higher education and/or work experience including 7 years relevant experience. 2 years of Management Experience. 7+ years of experience in sales strategy or business banking strategy, with demonstrated impact on revenue growth. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Company Culture and Benefits Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits. competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. Career Site Privacy Notice #J-18808-Ljbffr