Senior Client Service Representative - Business Insurance

About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full‑service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award‑winning culture that fosters a highly productive and results‑driven working environment. A Day in the Life As a Senior Client Service Representative, your primary focus is providing exceptional client service. You will oversee insurance programs, manage transactions, update client information, and negotiate coverage terms. Collaborating closely with the account servicing team, you will also address inquiries, maintain data integrity and interpret complex documents. Our Future Colleague We’d love to meet you if your professional track record includes these skills: 2+ years’ experience in commercial Property & Casualty insurance at an agency or related company Excellent written and verbal communication skills to effectively service customers Being a self‑starter; a highly organized problem solver with good time management skills to meet deadlines Detail orientation and handling a wide variety of tasks Interpreting documents, such as insurance policies, applications and proposals Proficiency with Excel spreadsheets, Word documents, and learning Agency Management Systems Ability to work on a fast‑paced, high‑energy team while maintaining a positive attitude Additional Qualifications Property & Casualty license preferred, or the ability to obtain upon hire BS/BA in Business, Insurance or related field Benefits Medical, dental, vision, 401(k) benefits and more The flexibility to work at home or an office, based on your discretion and schedule Start with 20 days of paid time off A paid day off to volunteer and company‑organized volunteer events Up to $1,000 per year in matching charitable donations Up to $750 per year in wellness rewards All the nitro cold brew coffee and sparkling water you can drink A company‑wide mentality that you can never appreciate your co‑workers too much Who You Are MMA Midwest has created an award‑winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Equal Employment Opportunity Statement Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $40,230 to $74,865. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs as well as employee assistance programs. #J-18808-Ljbffr