Patient Care Secretary

Join The Heart'n Soul Team

Our soul food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart'n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart'n Soul's core values are CHOICE

C Compassion First

We care for every patient and family with empathy, dignity, and kindness.

H Heart'n Soul Connections

We create authentic bonds by listening deeply, communicating openly, and honoring every story.

O Obligation to Act, Listen, and Honor

We Always GO, Always Listen, Always Honor.

I Integrity in All We Do

We build trust through honesty, accountability, and the highest ethical standards.

C Commitment to Excellence in Care

We are dedicated to quality, innovation, and continuous improvement in patient care.

E Empathy in Every Interaction

Because every story and every moment matters.

Patient Care Secretary What You Must Have:

• High School graduate, college preferred
• Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance
• At least one year experience in healthcare, preferably hospice operations
• Experience with EMR software is a plus
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
• Demonstrates good communication and interpersonal skills

Full Time Employee Benefits

• Competitive Pay
• Medical, Dental & Vision insurance
• Paid Time Off
• Paid holidays
• 401k with up to 4% employer matching
• Tuition reimbursement
• Company car for qualifying individuals
• Mileage reimbursement

What You Will Do

• Provide clerical support, which includes preparation of admissions, timely filing/processing electronically of patient records to patient chart, copying, tracking and obtaining Physician signatures, obtaining patient medical records.
• Prepare agenda and organize documents for the IDG meeting.
• Assist Patient Care Manager in tracking discipline visits, schedules, licensure alerts and other important information.
• Ensure that each patient record is closed at time of patient discharge and filed according to policy.
• Assist Patient Care Manager in obtaining signatures.
• Performance of other duties as required
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.