Ticket Seller Supervisor

Position Ticket Seller Supervisor – Box Office FLSA: Hourly / Non-Exempt / Part‑time Summary Legends Global brings a 360‑degree, data‑driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top‑tier clients to deliver exceptional experiences. We are also the world leader in venue management and live event production, overseeing 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. The Role The Ticket Seller Supervisor oversees daily box office operations in the Box Office. Responsibilities include supervising and training ticket sellers, managing ticketing systems, handling cash reconciliation and deposits, and preparing final event statements with supporting documentation. The supervisor also supports hands‑on sales, assists with ticket requests, and ensures smooth opening and closing of box office operations for events. Responsibilities Supervise and train ticket sellers Manage ticketing systems Handle cash reconciliation and deposits Prepare final event statements with supporting documentation Assist with ticket requests Ensure smooth opening and closing operations for events Qualifications Strong problem‑solving, organizational, and multi‑tasking skills Excellent customer service and teamwork skills Manage staff and maintain all box office policies and procedures Working knowledge of the Ticketmaster and AXS ticketing computer systems Comprehend and use bookkeeping and standard accounting/cash handling practices Ability to assist customers with phone/app maneuverability Operate personal computers using Windows and various Microsoft software Work independently with minimal supervision Must meet ASM credit guidelines Education and Experience Knowledge of supervisory principles and practices One year of Box Office experience Ticketmaster system experience required Basic knowledge of Box Office operations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Office environment: high noise level; exposure to weather conditions; in and out of doors several times a day; exposure to heat and cold, dust, pollen, fumes; hours include days, nights & weekends; travel between facilities locally may be required. Equal Opportunity Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr