Service Advisor - Hopkins

Job Description

Job Description

Pay

• $60,000 - $110,000 a year (Base on experience)

Shift and schedule

7:00 - 5:00 Monday threw Friday

• No weekends
• No evenings

Job address

1801 Mainstreet, Hopkins MN 55343

Hi, I’m Tony and I own Dale Feste Automotive. I started as a technician over 30 years ago. In 2002 I started at Dale Feste Auto as a technician. And over the years I’ve experienced both the worst and best this industry has to offer. That’s why we’ve built a company where people —both customers and team members—come first. Work should not be a chore, and you should want to go to work. You are welcome to talk and interview all my employees and ask them what they think of working here!

Just few reasons to work at Dale Feste Automotive:

No weekends! Shop can be used for personal work.

We cook lunches or breakfast a few times a month

Paid Training Opportunities

Opportunities for growth. We are a growing business and like to promote from within.

ASE Reimbursement

We prioritize work/life balance and have flexible hours.

Retirement plan w/employer contributions

Medical coverage, including vision and dental

Paid time off and paid holidays

4.9 Google rating

4.9 Carfax rating

5.0 Facebook rating

Responsibilities :

• Create repair orders when checking in customers, record all needed information, and explain the proper Inspection or Maintenance work.
• Keep Customers updated on the progress of their vehicle while it goes through the various stages of repair.
• Write estimates including labor and parts.
• Send inspection reports of any needed services to customers and go over those inspections to ensure the customer concerns are answered.
• Send estimates to the customer and go over the pricing and what each job entails.
• Answer incoming calls.
• Answer incoming text messages.
• Check CRM for appointments and follow up messages.
• Maintain set sales goals related to overall sales and profit.
• Maintain a clean and organized front counter area.
• Maintain a clean and organized parking lot.
• Assist Service Manager as necessary.
• Attend training as directed and required
• Follow all company policies and procedures as outlined in handbook

Requirements:

• Possess a valid driver’s license issued in Minnesota.
• Capable of achieving and maintaining the Service Advisor ASE certification
• Able to work with minimal supervision.
• Highly organized.