Service Advisor

Service Advisor

Kia - Lakeland, FL 33801

Overview

Position Type Full Time

Description

Service Advisor – Kia Service Department

Join Us as We Celebrate 50 Years & Open a Brand-New Facility

As we proudly celebrate 50 years of serving Polk County, Regal Kia is entering an exciting new chapter with the construction of a brand-new, state-of-the-art Kia service facility. To support our continued growth, we are seeking an experienced, customer-focused Service Advisor to join our expanding service team.

If you're passionate about delivering exceptional customer experience and want to work for a stable, family-owned dealership that invests in its people we want to hear from you.

Key Responsibilities:

• Greet and assist service customers in a professional and welcoming manner
• Accurately write repair orders and clearly explain recommended services
• Serve as the liaison between customers and technicians
• Maintain consistent communication throughout the service process
• Promote customer satisfaction and build long-term relationships

Qualifications:

• Previous Service Advisor experience preferred
• Strong communication, organization, and multitasking skills
• Ability to thrive in a fast-paced environment
• Customer-first mindset with a professional appearance
• Driven, motivated, and results-oriented
• Clean and valid driver's license required
• Must be able to pass a drug screen and background check
• Drug-Free Workplace

What We Offer:

• Stable, family-owned dealership celebrating 50 years in the community
• Brand-new Kia service facility opening soon
• Competitive pay plan
• Full benefits package including medical, dental, vision, PTO, and 401(k)
• Long-term career growth and advancement opportunities
• Closed on Sundays for better work-life balance

Be part of a dealership with a proud history and an exciting future. Join us as we celebrate our 50th anniversary and grow your career in our new Kia service facility.

Apply today and build your future with Regal Kia.