Assistant Store Manager

Job Summary This role leads the retail sales team to deliver exceptional customer service and meet sales objectives by managing store operations, upholding merchandising standards, and optimizing inventory processes. The position also involves coaching staff and leveraging industry insights to drive business success. Responsibilities Coach retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement. Facilitate effective onboarding and ongoing development of new hires, ensuring an exceptional customer experience. Maintain visual merchandising standards and consistent store presentation, including product demos. Partner with the Store Manager to coordinate staffing, scheduling, and resolve customer escalations efficiently. Implement operational procedures to enhance store efficiency, focusing on inventory control and back‑of‑house organization. Lead inventory accuracy efforts through regular cycle counts and adherence to best practices. Analyze performance data to identify sales trends and opportunities for process optimization. Provide expert product knowledge, staying abreast of industry trends to inform and educate the sales team. Maintain regular, consistent, and punctual attendance; support nights, weekends, variable schedules, and overtime as necessary. Other duties and responsibilities as assigned. Requirements 5-7 years of relevant retail sales experience (including coaching and inventory management). Bachelor’s degree preferred but not required; coursework and experience may qualify. Strong communication, customer‑experience skills, and ability to drive results. Understanding of operating principles and ability to put the customer first. Team‑oriented mindset with willingness to participate in Net Promoter System activities. Skills Communication Customer Experience (CX) Customer Service EEO Statement Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr Blueface Ltd