AI Process Transformation Consultant- INTL LATAM

ROLE OVERVIEW
The Process Transformation Consultant supports enterprise-wide business transformation initiatives by executing structured process discovery, future-state design, automation orchestration, and performance monitoring activities.

Compensation:
$30/hr to $35/hr


Exact compensation may vary based on several factors, including skills, experience, and education.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

This role operates within an AI Center of Excellence (CoE) operating model, translating process insights into structured work items for AI automation, RPA, and engineering teams. The role does not require production coding but requires strong technical fluency to support agentic AI-enabled automation and governance.

KEY RESPONSIBILITIES

Process Discovery & Analysis (As-Is)
- Execute process discovery using task and process mining tools
- Analyze workflows using KYP.ai and iGrafx Process360 Live
- Document baselines and identify improvement opportunities

Future-State Design (To-Be)
- Create future-state process models using iGrafx
- Apply Structured BPM, SIPOC, DMAIC, and Value Stream Mapping
- Assist in defining AI and RPA automation candidates

Automation Orchestration & Delivery Support
- Translate designs into user stories and requirements
- Support delivery teams using Claude Code for documentation and test artifacts
- Track progress and raise risks

Metrics, Governance & Monitoring
- Support KPI definition and dashboard inputs
- Assist with Responsible AI documentation, audit evidence, and model drift indicators
- Track benefits realization

REQUIRED QUALIFICATIONS
- 3-5 years of experience in process improvement or automation roles
- Experience with process/task mining and process modeling tools
- Strong analytical and documentation skills
- Bachelor's degree or equivalent experience

SUCCESS PROFILE
Successful analysts deliver high-quality process insights, enable automation teams through strong orchestration, and support compliant, measurable AI-enabled outcomes.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.