Assistant Property Manager

Assistant Property Manager

Country Glen - Groton, CT 06340

Schochet is seeking an experienced, organized, and resident-focused Assistant Property Manager to support the daily operations of Country Glen Apartments, a 324-unit market-rate apartment community in Groton, Connecticut.

The Assistant Property Manager is a key member of the onsite management team and works closely with the Property Manager to support the financial, administrative, leasing, and resident-service functions of the community. This position also oversees and supports the Leasing Consultant and assists with day-to-day property operations in the Property Manager's absence.

Key Responsibilities

• Support the Property Manager with the overall administration and daily operations of the community.
• Oversee day-to-day office operations in the Property Manager's absence and escalate significant matters as appropriate.
• Oversee and support the Leasing Consultant, including reviewing completed applicant files for accuracy and compliance prior to final Property Manager approval.
• Manage property-level Accounts Payable, including invoice review, coding, entry, discrepancy resolution, and preparation for Property Manager approval.
• Complete required month-end reports and documentation accurately and within established deadlines.
• Assist with rent collection and resident account administration, including delinquencies, ledger questions, payment arrangements, collection/legal processes, and residents billing.
• Manage the lease-renewal process, including preparation, correspondence, tracking, follow-up, and processing of completed renewals.
• Prepare resident correspondence, notices, and other property communications as needed.
• Coordinate move-in and move-out administration, including notices to vacate, unit-status tracking, resident charges, deposit accounting, and communication with residents and staff.
• Maintain accurate resident files, property records, reports, correspondence, and system documentation.
• Assist with resident relations and retention, including responding to concerns and helping resolve resident issues.
• Provide leasing support as needed, including inquiries, tours, applications, and prospective resident follow-up.
• Assist with property marketing, resident events, outreach, and other community initiatives as directed by the Property Manager.
• Perform other duties and special assignments necessary to support the successful operation of the community.

Qualifications and Experience

• Prior multifamily property management experience required; Assistant Property Manager or comparable onsite management experience preferred.
• Working knowledge of Accounts Payable, invoice coding and processing, month-end reporting, lease renewals, rental application processing, resident account administration, lease enforcement, Fair Housing practices, and apartment community operations.
• Ability to oversee and support onsite leasing staff and review applicant files for accuracy and compliance.
• Demonstrates ability to take ownership of property matters, prioritize competing demands, exercise sound judgment, and follow issues through to completion.
• Strong written and verbal communication skills, including the ability to handle difficult or sensitive resident interactions professionally.
• Strong organizational skills and attention to detail, with the ability to maintain accurate records and meet established deadlines.
• Proficiency with Yardi software, Microsoft Office applications, email, and other business systems.
• Ability to work collaboratively with residents, prospects, coworkers, vendors, and company leadership while maintaining confidentiality and professionalism.
• Availability to respond to the operational needs of the community during scheduled working hours and participate in property coverage as required.

What Schochet Offers

With more than 50 years of experience, Schochet is committed to employee growth, development, and retention. We offer competitive pay and a comprehensive benefits package, including health and dental coverage and a 401(k), available on the first day of employment. New employees receive three weeks of vacation annually, 12 paid holidays, five sick days, three personal days, and additional employee benefits and perks.