Airport Curbside Concierge Check-in Agent

Airport Curbside Concierge Check-in Agent Requisition ID 2026-59923 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-OH-COLUMBUS Location Name 56697 - (R) CMH WN CURBSIDE CONCIERGE Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 4600 INTERNATIONAL GATEWAY Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City COLUMBUS Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province OH Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 43219-1779 JobLocation_Header COLUMBUS OH United States Position Type (Portal Searching) Full-Time and Part-Time Category (Portal Searching) Airport Services Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities o Must have the ability and availability to work weekends and holidays, open availability is preferredo Must be able to work outside in various weather conditionso Must be able to complete airline compliance training within company-given timeframeo Shifts start very early in the morning and continue into the afternoon; 1st and 2nd shifts onlyo Previous 1-2+ years of Customer Service experience is preferred - Paid Training This position is located outside, on the curb, checking in passengers for their flights and also requires airline compliance training to be completed in a timely manner. This position does require the ability and availability to work weekends and holidays. - Must have the ability and availability to work weekends and holidays, open availability is preferred - Must be able to work outside in various weather conditions - Must be able to complete airline compliance training within company-given timeframe - Shifts start very early in the morning and continue into the afternoon; 1st and 2nd shifts only - Previous 1-2+ years of Customer Service experience is preferred - Paid Training A Curbside Concierge - Airline Check-in Agent's responsibilities include handling and securing luggage according to the Transportation Security Administrations' (TSA) standards. Other responsibilities include issuing boarding passes and tagging bags for airline passengers on departing flights. The Curbside Concierge will also provide general information to passengers about locations/directions and flight information; The Curbside Concierge is expected to provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services. The Curbside Concierge is familiar with the Safety, Security & Dangerous Goods as well as HAZMAT procedures, through annual training provided by Bags, Inc. and the air carriers' partners. They are required to maintain a positive and friendly attitude in a fast paced, hig