HR Enterprise Process Leader

Driving strategic HR process improvements, the full-time AVP, HR Enterprise Process and Quality will design and govern end-to-end HR solutions delivery processes, focusing on AI enablement and operational excellence, while working remotely with occasional presence in Hartford, CT or Woonsocket, RI. Key responsibilities Define and implement HR process architecture aligned with organizational objectives, ensuring end-to-end design Lead continuous improvement initiatives using Lean and Six Sigma methodologies to enhance service quality and efficiency Oversee the enterprise intake process for new HR work, ensuring alignment with strategic priorities and operational capacity Required qualifications 15+ years of experience in HR operations, shared services, or enterprise process roles Proven track record in leading HR process design and governance initiatives in complex organizations Lean Six Sigma Green Belt certification or equivalent experience Experience with major HCM platforms and HR service delivery tools Bachelor's degree required