Tire & Battery Technician - Automotive

Sam's Club #4775 3900 Airline Dr Metairie, LA 70001-5704 Position Summary As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations. What You’ll Do Be a Team Member – Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, tire pressure monitoring systems, product specifications and seasonality, demonstrating knowledge of Point of Sale systems, phone and in‑person selling techniques. Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them. Be an Owner – Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork, logs and other required documentation, ensuring merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador – Acts as a brand advocate by valuing the members’ experience in the TBC area and modeling high‑quality service and products, developing influence and inspiring others for working in a style that is respectful, supportive and team‑oriented, understanding the roadblocks and assisting in training team members. Compliance – Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Execution – Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback. Culture Advocacy – Embraces differences in people, cultures, ideas and experiences to create a workplace where associates feel seen, supported and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, and helps to attract the best talent. Respect the Individual Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Strengthens the team by helping developing and mentoring others, recognizing others’ contributions and accomplishments. Act with Integrity Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent. Serve Our Customers and Members Delivers results while putting the customer first. Makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience. Drives continuous improvements, is open to and uses new technologies and skills and supports others through change. The hourly wage range for this position is $19.00 to $27.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season or specific work performed. Multiple premiums may apply if applicable criteria are met. Benefits Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities, covering tuition, books and fees. Minimum Qualifications Valid state‑issued driver’s license. Must be 18 years of age or older. Must successfully complete all job‑required trainings and assessments within the prescribed time period. Preferred Qualifications Auto service industry experience. Retail experience. Primary Location 3900 Airline Dr, Metairie, LA 70001-5704, United States of America. Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job, ensuring a safe and productive work environment. #J-18808-Ljbffr Walmart