Senior Manager of Strategic Investment and Capacity Management

Senior Manager of Strategic Investment and Capacity Management Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The SeniorManager ofStrategic Investment & Capacity Management is a critical leadership role responsible for enabling data-driven decision-making across Lumen’s technology and product portfolio. This role leads enterprise-wide investment management, demand and capacity planning, forecasting, and performance insights to ensure optimal resource allocation and value realization. As a strategic partner to Finance, Product, Engineering, and Transformation teams, this leader will drive transparency, alignment, and accountability across planning cycles and investment portfolios. Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main Responsibilities Lead the development and governance of investment planning processes across the CTO organization. Partner with Finance and Strategy teams to evaluate investment opportunities, track ROI, and ensure alignment with strategic priorities. Establish frameworks for value realization and benefit tracking across initiatives. Develop and maintain demand and capacity models to support quarterly and annual planning cycles. Collaborate with Product and Engineering leaders to forecast resource needs and delivery timelines. Identify gaps and constraints in capacity planning and recommend mitigation strategies. Build and manage dashboards and reporting tools to provide actionable insights into portfolio performance. Analyze trends, risks, and opportunities across initiatives to inform executive decision-making. Drive continuous improvement through data-driven retrospectives and scenario planning. Facilitate alignment across product, engineering, finance, and transformation teams to ensure cohesive planning and execution. Support governance forums and executive reviews with clear insights, recommendations, and performance metrics. Champion transparency and accountability across the investment lifecycle. What We Look For in a Candidate Bachelor’s degree in Business, Finance, Engineering, or related field; MBA or advanced degree preferred. 8+ years of experience in investment planning, strategic operations, or portfolio management in a technology or enterprise environment. Strong understanding of demand/capacity planning, forecasting, and performance analytics at delivery team level and cross programs/portfolios. Proven ability to lead cross-functional planning and drive value realization. Exceptional analytical, communication, and stakeholder management skills. Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha). Experience with enterprise planning tools and data visualization platforms. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Job Segment: Investment, MBA, Manager, Engineer, Finance, Management, Engineering #J-18808-Ljbffr