Assistant General Manager

• Processes invoices for operating and sales-related expenses. (Essential)
• Maintains petty cash and accurately records expenditures. (Essential)
• Ensures compliance with safety policies and submits workers' compensation and incident reports promptly. (Essential)
• Complies with federal, state, and local regulations, including fair housing laws. (Essential)
• Maintains community appearance in accordance with Sun's curb appeal standards. (Essential)
• Responds to onsite emergencies as needed. (Essential)
• Responds promptly and professionally to resident and customer issues, determines the validity of complaints, and provides solutions in accordance with Sun's policies. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Consults General Manager or RVP to determine the best course of action in the event a question or situation does not have an established guideline.
• Oversees and balances property and ancillary income to ensure accurate financial records.
• Inspects homes and recommends purchases or renovations.
• Assists with marketing of models, pre-owned, and brokered homes; prepares documents for listing and sale.
• Supports site preparation for Sun Homes models and coordinates with maintenance to ready vacant sites.
• Manages rent collection, including receiving, posting, and depositing income.
• Assists with handling delinquencies and approves evictions as needed.
• Reviews residency applications and approves or denies applicants.
• Initiates and maintains relationships with local dealers.
• Assists in preparation of the annual operating budget and provides accurate data for capital expenditure (capex) and expansion budget planning.
• Reviews monthly property accounting reports, compiles information for the Accounting Department, and prepares explanations for profit & loss (P&L) variances.
• Selects, supervises, and reviews contractual services in collaboration with the General Manager and RVP.
• Initiates lease renewals and rent increase letters, ensuring timely distribution.
• Assists with management of LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closings, and follow-up.
• Assists in approving new move-in incentive requests.
• Other duties as assigned.
• Supports development of marketing strategies and maintains advertising to attract prospective residents.

• High School Diploma or GED (Required)
• 3 years in property management/community experience (Required)
• 6 months in previous sales and leasing experience (Preferred)
• 3 years in supervisory experience (Required)
• General knowledge of maintenance
• Solid negotiation skills
• Ability to thrive in a fast-paced environment
• Working knowledge of basic accounting principles
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
• Basic computer proficiency, including email, the internet and Microsoft Office 365
• Flexibility to respond to community needs during non-business hours
• Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty