Information Technology (IT) Technician
$25 - $27 per hourInsight Global
Insight Global is seeking an IT Technician to join a client in the San Francisco area. You will provide internal network support and general IT assistance within a dynamic, museum setting with diverse technology needs. This role will support a staff of approximately 50–75 employees and work closely with a small IT team (3–5 members).
Key Responsibilities:
Network & Connectivity Support
- Provide printer and internet support
- Respond to support tickets and resolve technical issues
- Deliver excellent customer service through direct interaction with staff
- Provide onsite support three days per week (Tuesday–Thursday)
Password & Account Management
- Reset passwords and troubleshoot login issues
- Assist with account access problems
Inventory & Hardware Management
- Track and manage hardware inventory
- Perform light helpdesk tasks, including basic troubleshooting for Windows systems
Required Skills & Experience
- 2+ years of experience in IT support or helpdesk roles
- Strong troubleshooting skills for network and hardware issues
- Excellent communication and customer service abilities
- Ability to work onsite as scheduled
Compensation:
$25.00/hr – $27.00/hr (Base pay range). Exact compensation may vary based on factors such as skills, experience, and education.
Benefits:
Benefit packages start on the 31st day of employment and include medical, dental, and vision insurance, HSA, FSA, DCFSA options, and a 401(k) retirement plan with employer matching. Employees receive paid sick leave and/or other paid time off as provided by applicable law.
Seniority level:
Associate
Employment type:
Contract
Job function:
Information Technology
Industries:
IT System Operations and Maintenance
Location:
San Francisco, CA
#J-18808-LjbffrVacancy posted 3 days ago
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