Practice Architect, M365/Workforce AI

Practice Architect, M365/Workforce AI The M365 / Workforce AI Practice Architect is a senior technical leader responsible for shaping, delivering, and evolving Microsoft 365 collaboration and workforce AI solutions. This role strengthens customers' digital core while enabling their AI journeys, driving consistent, high-quality delivery, and translating modern collaboration, cloud, and AI capabilities into measurable business outcomes. What you'll do: Serve as a senior subject matter expert for Microsoft 365 collaboration and workforce AI solutions including Exchange, SharePoint, OneDrive, Teams, Teams Voice, and/or Power Platform. Lead complex collaboration transformations including tenant-to-tenant migrations, mergers, acquisitions, divestitures, reorganizations, and large-scale SharePoint migrations. Design secure, scalable Microsoft 365 architectures aligned to enterprise strategy in partnership with cloud, infrastructure, networking, and security teams. Integrate AI capabilities such as Copilot and Copilot Studio into collaboration and productivity solution designs. Develop and continuously improve methodologies, standards, and best-practice frameworks for Microsoft collaboration solutions. Support the creation and evolution of Microsoft collaboration and workforce AI service offerings. Act as Customer Zero for new Microsoft technologies by piloting and refining solutions internally prior to broad release. Provide presales solution architecture and technical leadership for strategic and high-value customer opportunities. Engage directly with customers as a trusted advisor through workshops, architecture reviews, and executive briefings. Partner with Microsoft and strategic partners to drive joint success and industry thought leadership. What you'll bring to the table: Deep expertise in Microsoft 365 architecture including collaboration, security, identity, and governance. Proven experience architecting and delivering complex Microsoft 365 solutions for enterprise customers. Hands-on experience with tenant-to-tenant migrations, Teams collaboration and voice architectures, and SharePoint migrations. Strong technical leadership skills with experience defining standards, methodologies, and best practices. Ability to communicate complex technical concepts to both technical and executive stakeholders. Experience working with Microsoft and global systems integration partners. Minimum of 10 years of experience in a technical role working with Microsoft technologies. Compensation: A reasonable estimate of the current base pay range for this position in Location is $120,800 - 151,200, annually + 14% target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes: Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave Additional Perks: Employee Discount Program Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why You'll Love Working Here: The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other Flexibility: Plan your workdays in a way that suits you best Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self Competitive Benefits: Benefit from competitive perks that start on day one Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require accommodation? We are ready to help: We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to View email address on click.appcast.io. We are committed to working with you to best meet your needs. Our commitment to your experience: We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Softchoice