Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience & Success Lead

Hover

Hover is seeking a Customer Experience professional in New York to engage small business customers with demos, onboarding, and proactive outreach. You will own cross-functional projects, synthesize customer feedback, and guide product and operations with data-driven insights. You will leverage AI tools to streamline workflows, maintain strong documentation, and help customers maximize value from Hover. This role requires 4–8 years in customer-facing work, exceptional communication, and the #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Experience & Success Lead in New York, NY vacancy
  • $182.75k - $215k

     ...unlock the opportunities of tomorrow. As a Lead Customer Marketing Manager, Companies, you’ll...  ...Table businessPrioritize the customer experience within the campaign strategy in demonstrable...  ..., Product, Product Marketing, Customer Success Managers (CSM), Lifecycle, Marketing... 
    Suggested
    Full time

    Carta

    New York, NY
    4 days ago
  • $115k - $130k

    Job Title: Lead WMS Consultant Job Location: Atlanta, GA, United...  ...to 50-75% travel, based on customer requirements. Existing Vacancy...  ...as needed. Required Skills & Experience: 6-10+ years of experience in...  ...or analysts. What Success Looks Like in the First 90 Days... 
    Suggested
    Permanent employment
    Full time
    Casual work
    Live in
    Local area
    Immediate start
    Remote work
    Flexible hours

    Fulfillment IQ

    New York, NY
    23 hours ago
  • $164.6k - $208.9k

     ...in the United States Meet the Team As a Customer Success Platform Area TAM Leader (Splunk), you...  ...and address risk accounts/area themes. Lead internal projects the help evolve the business...  .... Minimum Qualifications 5+ years experience administering and using Splunk Core (... 
    Suggested
    Full time
    Temporary work
    Local area
    Remote work
    Flexible hours

    020 Cisco Systems, Inc.

    New York, NY
    23 hours ago
  •  ...behalf of a partner company. We are currently looking for a Customer Success Coordinator - REMOTE. In this role, you will play an essential...  ...communication skills will help deliver a smooth customer experience. This is an exciting opportunity for someone who is passionate... 
    Suggested
    Remote job

    Jobgether

    New York, NY
    1 day ago
  • TeamViewer provides a leading Digital Workplace platform that connects...  ...culture are key to the success of our products and technologies...  ...the world and around 645,000 customers across all industries rely on...  ...teams to improve customer experience.Act as the voice of the customer... 
    Suggested
    Temporary work
    Casual work
    Remote work
    Worldwide

    TeamViewer

    New York, NY
    3 days ago
  • Nu3s in Queens, NY is seeking a hands-on Car Wash Supervisor to lead daily operations, manage staff, oversee inventory, and deliver an outstanding customer experience. This full-time role requires a supervisor comfortable on the floor and behind the scenes, ensuring efficient... 
    Full time

    NU3S

    New York, NY
    3 days ago
  • $18.22 - $21.86 per hour

    $18.22 - $21.86 per hour Area Customer Service Coordinator POSITION PROFILE Under...  ...safety. · Provide feedback on site experience via survey tool or any other forms to...  ...and technologies that empower business success. We are looking for talented, inspired individuals... 
    Hourly pay
    Work experience placement
    Work at office
    Local area
    Worldwide
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work

    Ricoh Americas Corporation

    New York, NY
    3 days ago
  • $244k - $305k

     ...differentiation, innovation and compelling customer value.This leader will lead a talented and growing team of...  ...growth and customer adoption success in the CNAPP, data and AI security...  ...markets.A seasoned team leader with experience directly managing product management... 
    Work at office

    Datadog

    New York, NY
    4 days ago
  • $130k - $140k

     ...markets and supporting enterprise customers in more than 60 countries,...  ...Implementation Specialist Lead, you will be accountable for...  ...partner closely with Customer Success, Product and other cross-functional...  ...to improve the customer experience.   What you'll do  ~ Lead,... 
    Permanent employment
    Full time
    Contract work

    Luminance

    New York, NY
    4 days ago
  •  ...Outreach is seeking a dynamic Customer Advocacy Manager to lead the customer advocacy and reference program...  ...across Sales, Marketing, Customer Success, and Product. This remote US role partners...  ...teams to translate customer experiences into compelling assets and measurable... 
    Remote work

    We Love AI Jobs

    New York, NY
    1 day ago
  • $86.7k - $151.7k

     ...MarTech Platform Specialist to lead the hands-on implementation,...  ..., and scaling of Adobe Experience Platform (AEP), marketo, SFDC...  ...teams to deliver personalized customer experiences at scale. The ideal...  ...implementing change management successfully transitioning programs into large... 
    Flexible hours

    AmazonWebServices

    New York, NY
    2 days ago
  • $152.6k - $206.5k

     ...eCommerce. With millions of customers visiting us every day to find...  ...enhance the value of the customer experience and generate a positive...  ...Principal Measurement Partnerships Lead you are responsible for the...  ...customer needs, and define success metrics and performance tracking... 
    Flexible hours

    Amazon

    New York, NY
    4 days ago
  • $192.8k - $241k

     ...As an Engagement Management Lead on Scale's Generative AI team...  ...and growth strategy for the customers to which you’re assigned. You...  ...driving exceptional customer success. The strongest EM Leads are naturally...  ...record in B2B, client-facing experience — including building and... 
    Full time
    Shift work

    Scale AI

    New York, NY
    23 hours ago
  • $180k - $215k

     ...AI initiatives, and builds trust with customers and partners. Unlike legacy tools that...  ...About the Role Ketch is hiring a Customer Success Lead to own relationships with 20 to 25 of...  ...Customer Success is part of our CX (Customer Experience) team within Go-to-Market. What You’ll... 
    Full time
    Live in
    Work at office
    Remote work
    Flexible hours

    KETCH

    New York, NY
    1 day ago
  •  ...United States Digital Space LLC seeks an Enterprise Customer Success Leader to shape a scalable CS strategy, drive renewal and expansion...  ...into product improvements and a superior end-to-end customer experience. This role demands leadership, strategic thinking, and a customer... 

    United States Digital Space LLC

    New York, NY
    2 days ago
  •  ...kinds, whether or not they have a security team in house. About The Role We’re looking for our first dedicated Customer Success Lead to own the customer experience from Closed Won through successful deployment and ongoing adoption. This is a hands‑on, high‑ownership role.... 
    Work at office
    Flexible hours

    Zip Security

    New York, NY
    1 day ago
  •  ...Job Title: Defense Customer Success Lead Level: Lead; 5+ years of DoD experience Clearance: Active Secret clearance required; TS/SCI preferred Work Location Type: Remote, United States; preferred locations are San Francisco, CA, Norfolk, VA, San Diego, CA, or Honolulu,... 
    Temporary work
    Work at office
    Remote work
    Home office
    Relocation package
    Flexible hours

    Biz First

    New York, NY
    1 day ago
  •  ...Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best‑in‑class customer success program. As Cambio’s Customer Success Lead, you will own the end‑to‑end experience for our enterprise real estate customers. You will be responsible for... 

    Stanford Climate Ventures

    New York, NY
    4 days ago
  •  ...Everway is a global education technology company seeking a Customer Success Executive to manage an education portfolio from onboarding through...  ..., driving adoption, and contributing to a positive customer experience across K–12 and higher education segments. #J-18808-Ljbffr... 

    OpenKrill

    New York, NY
    2 days ago
  •  ...Zip Security, Inc. is hiring its first dedicated Customer Success Lead to own the customer experience from Closed Won through deployment and ongoing adoption. You will work directly with customers to ensure value from the platform, while building playbooks, metrics, and... 

    Zip Security, Inc.

    New York, NY
    3 days ago
  •  ...Entrepreneur Cooperative is seeking a Senior Customer Success Manager to own key client relationships, strengthen retention, and...  ...strategic discussions, and delivering exceptional customer experiences. You will lead relationships across the customer lifecycle, coach team... 
    Remote work

    Entrepreneur Cooperative

    New York, NY
    1 day ago
  • $220k - $280k

     ...About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises...  ...This is not a traditional sales role. Success depends on judgment, executive presence,... 
    Work at office

    Talantir

    New York, NY
    13 hours ago
  • $185k - $245k

     ...individual will be the representative of the Credit Risk org, leading the charge on refining our Identity Verification and Fraud...  ...costs, and increased transparency while providing the best customer experience. What You’ll Do This role will take charge of owning fraud... 
    Work at office
    Remote work
    Flexible hours
    Shift work

    Affirm

    New York, NY
    3 days ago
  •  ...JD Power is seeking a Sr. Analyst, OEM Customer Success to lead data analysis for OEM clients, translating complex datasets into actionable...  ...years in automotive analytics, strong Excel/PowerPoint skills, and experience presenting to executive audiences. #J-18808-Ljbffr... 
    Remote work

    Tech Sales Jobs

    New York, NY
    1 day ago
  •  ...individual will be the representative of the Credit Risk org, leading the charge on refining our Identity Verification and Fraud...  ...costs, and increased transparency while providing the best customer experience This role will take charge of owning fraud performance for... 
    Remote work
    Flexible hours
    Shift work

    Affirm

    New York, NY
    4 days ago
  • $110k - $150k

    # Customer Success Lead* New York, United States* Full-timeApply for this role## Compensation* **Base salary:** USD 110,000 to 150,000 per year...  ...for* 4 to 5 or more years of professional customer-facing experience in sales, customer success, or business development.*... 
    Work at office
    Relocation
    3 days per week

    Raydar Inc

    New York, NY
    3 days ago
  •  ...Candidates based in Virginia or North Carolina are preferred) As a Customer Success Coordinator (CSC), you will serve as the primary point of...  ...Management: Takes ownership of the end-to-end customer experience for managed services, acting as the primary point of contact... 
    Contract work
    Remote work

    ePlus

    New York, NY
    3 days ago
  •  ...NY is seeking an Interim Part Time Support Lead to oversee daily store operations and train the crew while delivering Wow! customer service. You will act as Manager on Duty...  ...requires flexibility, strong communication, and prior management experience. #J-18808-Ljbffr... 
    Part time
    Interim role

    Five Below

    New York, NY
    2 days ago
  •  ...Clarks is seeking a Seasonal Part Time Team Lead to join our store team in New York. You will help lead daily operations, drive...  ...merchandise, and support training while creating a positive customer experience. The role includes acting as Manager on Duty in the absence... 
    Part time
    Seasonal work

    Clarks group

    New York, NY
    23 hours ago
  •  ...Circle K Stores Inc. in Mars, PA is hiring a Lead Team Member at Store 2743304. This full-time role requires delivering excellent customer service, handling transactions, and supporting daily store operations across merchandising and staffing. You will greet customers,... 
    Full time
    Flexible hours
    Night shift
    Afternoon shift

    Circle K

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience & Success Lead. Be the first to apply!