Security Officer

Security Officer

Overview Employer Paid Benefits for You & Your Family!! Medical, Dental & Vision. Schedule: 0.9 FTE, 36 hrs a week Shift: 6:30am - 7pm Location: Urgent Care Wage: $20.60 - $31.55

Definition of Position: The Security Officer is responsible for ensuring a safe and secure environment for patients, employees, and visitors by protecting hospital buildings, assets, and premises. This role involves proactive patrolling, incident response, and maintaining order while upholding the policies and procedures of Good Shepherd Health Care System.

Responsibilities:

• Patrol hospital buildings, grounds, and premises regularly to deter and detect fire hazards, theft, vandalism, unauthorized entry, and other security breaches.
• Monitor the conduct of visitors and personnel on hospital premises, confronting and questioning unauthorized individuals as necessary.
• Identify and report safety hazards, fire risks, and security violations promptly.
• Respond effectively to inquiries for advice or assistance from hospital personnel, patients, students, and visitors, providing guidance and support.
• Provide physical restraint of psychiatric patients safely and appropriately as needed, following established protocols and training.
• Participate in security investigations, gather evidence, and maintain accurate records.
• Prepare detailed incident reports and other essential documentation related to security activities.
• Secure and/or unlock offices, facilities, and designated areas according to schedule or request.
• Secure patient valuables and lost-and-found articles, maintaining precise logs of all items received and released.
• Control parking and traffic flow on hospital premises, enforcing parking regulations to ensure smooth operations and safety.
• Assist with the care and maintenance of departmental equipment and supplies.
• Maintain accurate departmental records, reports, and files as required.
• Engage in continuous professional development through educational programs, current literature review, in-service meetings, and workshops to stay current with best practices.

Qualifications:

• Education Required: High School Diploma or equivalent.
• Preferred: Associate's degree in criminal justice, Security Management, or a related field.
• Licenses/certifications/registrations Required: Valid State issued Driver's License required. Unarmed Guard certification from the Oregon Department of Public Safety and Security (DPSST) required or shall be obtained upon hire. Current CPR (Cardiopulmonary Resuscitation) certification required. Current MOAB (Management of Aggressive Behavior) or equivalent de-escalation/restraint certification required upon hire.
• Experience Required: None.
• Preferred: Previous experience in security operations, criminal justice, law enforcement, or a related field strongly preferred.
• Other: Proficiency with Microsoft operating systems and MS Office Suite (Word, Excel, Outlook). Ability to work effectively with limited supervision, demonstrating initiative and sound judgment. Excellent verbal and written communication skills for reporting, clear instruction, and professional interaction. Strong interpersonal skills with the ability to interact respectfully and effectively with a culturally diverse population (patients, visitors, staff). Ability to remain calm and effective in high-pressure, potentially confrontational, or emergency situations. Strong observation and problem-solving skills. Ability to maintain confidentiality of sensitive information (e.g., Protected Health Information). Bilingual (English/Spanish) communication skills preferred.

Physical Requirements:

The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May to sit for long periods of time.

Working Conditions: This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required. The healthcare environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.