Asst Shift Manager - Casino Floor FT

Description

Responsibilities:

• Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games on a particular shift.
• As a designated company Compliance Officer, must be thoroughly knowledgeable with respect to the Casino Control Act, Attendant Regulations, and Internal Controls.
• Ensure that cash transactions over $10,000 during one gaming day are recorded on CTR forms and are submitted.
• Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure.
• Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee, and company.
• Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play.
• Provides an outstanding gaming experience/environment. Responsible for the achievement of CSA objectives and return visits of profitable customers.
• Creating and ensuring a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
• Ensures that team members clearly understand and are held accountable for their service performance expectations.
• Demonstrates excellent interpersonal skills in resolving conflicts between different points of view.
• Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
• Endorses the business and service objectives, ethics, and values of the Company in accordance with its Purpose and Values.
• Other duties as assigned.

Work Environment:

• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Working Conditions:

• Constantly-Eye/Hand/Foot Coordination, Repetitive Motions, Hearing, Talking, Cigarette Smoke, Noise, Balancing, Sitting
• Occasionally-Walking, Pushing, Pulling, Stooping
• Rarely- Sitting, Lifting, Carrying, Climbing, Kneeling, Crouching, Crawling, Extreme Cold, Extreme Heat, Temperature Changes, Wet, Humid, Vibration, Atmospheric Conditions
• Frequently- Feeling, Grasping, Handling, Reaching,

Target Salary Range:

• $70k annually

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".

Qualifications
Education High School (preferred)
Experience NJ Key License (required)
Dealing experience on all games, preferably with supervisory experience as a Casino Games Manager and Supervisor. (required)
General business and accounting knowledge, broad knowledge of games, and casino rules, regulations, and administration. (preferred)
(preferred)
Licenses & Certifications NJ Key License (preferred)


Equal Opportunity Employer


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