Product Manager [Multiple Positions Available]

Job Description

DESCRIPTION:

Duties: Drive lifecycle of data and analytics foundational elements. Collaborate with software development Scrum teams to build and enhance an internal data ingestion and transformation platform. Engage with key stakeholders across analytics, business, and technology to drive innovative solutions that prioritize customer needs and business impact. Engage with key customers, leadership, internal architecture, engineering, and operations teams to deliver priorities. Define requirements to enable telemetry, automation, and alerting capabilities for data platforms. Promote data quality and governance, as well as best practices on AWS cloud, network security, risk and compliance. Set vision and strategic direction for tech teams to drive the creation of the list of objectives, key results, and roadmaps. Develop and implement strategic product roadmaps to enhance user engagement and drive business growth through effective product planning and delivery. Leverage data analytics and insights to inform strategic decisions, optimizing processes, and improving product performance. Oversee the operational aspects of product and platform management to ensure high availability, performance, and user satisfaction. Manage end-to-end data publishing process, ensuring data accuracy, consistency, and compliance with industry standards.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Business Administration, Computer Science, Computer Engineering, Information Technology, Product Management, or related field of study plus 3 years of experience in the job offered or as Product Delivery Manager, Product/Program Manager, Systems QA Analyst, Product Development, Product Owner, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Administration, Computer Science, Computer Engineering, Information Technology, Product Management, or related field of study plus 5 years of experience in the job offered or as Product Delivery Manager, Product/Program Manager, Systems QA Analyst, Product Development, Product Owner, or related occupation.

Skills Required: This position requires any amount of experience with the following: Leading cross-functional teams to deliver projects on time, within budget, and utilizing project management methodologies including Agile and Waterfall to ensure successful project execution; Implementing Agile frameworks including Scrum and Kanban to enhance team collaboration, improve productivity, and accelerate product development cycles; Designing scalable and robust system architectures using AWS cloud services; utilizing containerization using Docker container, Kubernetes, microservice architecture, and databases including Postgres, Oracle On-premise and cloud; utilizing messaging platforms including Kafka and AWS SQS; Monitoring all services and APIs using Grafana and CICD tools including Jenkins and GitHub; leveraging auto-scaling and service discovery with AWS IAM, identity design patterns, and security best practices; Creating dynamic and interactive reports and presentations using advanced Excel and PowerPoint functionalities, including macros, pivot tables, and data visualization tools; Using JIRA Align to create themes and initiatives along with product roadmap; Utilizing JIRA for project tracking, issue management, and workflow optimization to enhance team efficiency and project transparency; Developing and implementing comprehensive testing strategies to ensure product quality and reliability using automated tools and frameworks, including Bitbucket with Jules Pipelines; Designing and deploying scalable data analytics solutions using AWS services including EC2, EKS, Lambda, Aurora Postgres DB, DynamoDB, EMR, IAM, CloudWatch, and Athena; Developing and maintaining RESTful APIs and utilizing Kafka messaging systems to enable seamless data exchange and real-time communication; Designing and implementing Extract Transform and Load (ETL) and Extract Load and Transform (ELT) processes to extract, transform, and load data from various sources, ensuring data integrity and accessibility; Utilizing AWS Glue to automate the ETL process, enabling efficient data integration and transformation for analytics and reporting; and Utilizing AWS Glue Data Catalog to ensure accurate metadata management and data discovery across the organization.  

Job Location: 8181 Communications Pkwy, Plano, TX 75024. This position requires up to 10% domestic travel for meetings at team sites for planning activities and internal and external conferences.

Full-Time. 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.